Chubb Creates Specialist Network for Customers

March 24, 2005

  • March 25, 2005 at 3:54 am
    Donn McVeigh says:
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    The “Home Appraisals” downlink on the Chubb article is a real estate web page in which the user is asked to state that he is going to sell his home. It is apparent that the appraisal cost will be based on a market value approach, and not a cost approach, which is necessary for determing insurance values.

  • March 28, 2005 at 10:35 am
    Big Insurance says:
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    Looks more like Chubb is getting their lunch eaten by AIG Private Client Group who offer “concierge level” service to their high net worth clientele. If Chubb wants to be competitive, they need to address their auto policy pricing and direct waterfront issues. AIG Private Client will continue to erode Chubb’s marketshare because they provide clients with better terms, and agents a competitively priced product that is easier to sell. Most of all, Chubb has to come off of their high horse and arrogant posture toward professional agents that can write the high end market. Nothing like having the rug pulled out from underneath a real estate closing because a BFE survey is 3 inches off the minimum, or because at the last minute the underwriter decides the client is too well known. (Then written with State Farm, for God Sake).



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