Insurance Journal Searches for the Best Agencies to Work For

August 28, 2009

  • August 28, 2009 at 12:52 pm
    EX agent says:
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    How about this: any nominations for the worst agency to work for? Keep it short, only give facts that you can back up, don’t be cruel.

    I’ll start: Cottingham & Butler in Dubuque, IA. I had one review in 3 years, brought in a bunch of new revenue without recognition, was replaced by 2.5 people when I left. Was forced to sign document that I assumed liability for sales in states where I was not licensed after being told that they would not license me in all states where I had clients.

  • August 29, 2009 at 1:24 am
    Interviewed there says:
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    I concur, I had an interview with Cottingham awhile back, weirdest place I’ve ever been in.

  • August 31, 2009 at 1:53 am
    distortion of claim practices says:
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    Fye wrote in a Florida case

    “I have been witnessing document destruction, concealment, and obstruction
    of discovery by State Farm for many years in connection with my review of
    internal claim practices documents of the insurer. I have accumulated
    certain Exhibits which show the company’s goals and objectives for document
    handling by its employees. The documents show close to 28 years of
    intentional destruction, concealment and distortion of claim practices

    In some cases, company executives did not keep records.

    Jeff Marr, the attorney suing State Farm in Oklahoma, took sworn testimony
    Sept. 6 from Rust. Topics included Rust’s Chairman’s Council, made up of top
    State Farm executives. The group, which includes the company’s general
    counsel, meets quarterly.

    Marr was fishing for records of those meetings that he could subpoena for
    his lawsuit.

    “Certainly,” Marr asked Rust, “you keep records of the quarterly meetings
    where the entire Chairman’s Council is present?”

    “We have an agenda,” Rust said, “but minutes in that, no.”

    “Why not?” Marr asked.

    Rust replied, “Never felt a need to.”

    Marr later asked, “Are there any written agendas that are available should I
    choose to request them in the lawsuit?”

    “I’m not sure what might be available,” Rust said.

    Rust also said policyholders, who essentially own the private mutual
    company, are not entitled to know what the Chairman’s Council discusses or
    decides about litigation against State Farm, citing attorney-client

    Marr questioned why the company would withhold information from
    policyholders, who own State Farm.

    “Well, again,” said Rust (who has a law degree), “I’m not an expert in the
    area, but I think as you find — even if I’m a shareholder in a publicly
    traded company, there are things that are not — you know, I do not have
    access to.”

    Marr later asked if policyholders have a right to see documents from State
    Farm’s investigation of Haag.

    “No,” Rust said.

    “Why not?” Marr asked. “Is it privileged?”

    Rust said, “I believe so.”

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