Consumers Worry Connected Cars Are Vulnerable to Cyber Attacks

Consumers are increasingly worried about cyber attack vulnerabilities with connected and automated vehicles.

According to a new Munich Re/HSB survey of more than 1,500 U.S. adults, 37% of consumers said they were either somewhat or very concerned about both cyber security and safety of vehicles with internet connections and automated vehicles. Similarly, 35% expressed worry that a virus, hacking or other kind of cyber attack could damage or destroy a vehicle’s data, software or operating systems.

Underscoring the problem, one in 10 consumers reported a hacking incident or other kind of cyber attack affected their vehicle, up 3% from a similar HSB poll the previous year.

“Our cars are more connected than ever,” Timothy Zeilman, vice president for HSB, said in prepared remarks. “It’s hard for consumers to keep up with rapidly evolving vehicle technology and they wonder if their privacy and personal information is protected.”

Other findings from the survey:

HSB commissioned Zogby Analytics to conduct the cyber/auto survey in December 2020.

Source: HSB

This article first was published in Insurance Journal’s sister publication, Carrier Management.