Utica National Adds Crisis Response Services for Educational Institution Insureds

The member companies of the Utica National Insurance Group have partnered with Empathia, Inc. to provide crisis counseling services, and The Castle Group to provide crisis public relations services to its school policyholders.

According to Brian Saville, Utica National Educational Institutions resident senior vice president, the services can be available for policyholders after the occurrence of a traumatic event.

Utica National Insurance Group provides personal and commercial insurance and has been insuring public and private schools for nearly 50 years. Utica’s coverage for educational institutions is available to public schools, charter schools, Montessori K to 8th grade, junior/community colleges and small colleges.

Saville said agents and policyholders have wanted crisis management services to respond to crisis events. Utica National also offers coverage for expenses due to violent and man-made events like food poisoning that require intervention by authorities.

Empathia offers employee assistance, student support, crisis management and workplace culture optimization. Empathia works with organizations ranging from Fortune 500 companies to multi-campus academic institutions.

The Castle Group has crisis management experience leading clients through crises related to: acts of God, violence, COVID-19, freedom of speech, Title IX, discrimination, sexual assault and harassment, diversity, equity and inclusion, executive misconduct, bankruptcy, data breaches, regulatory investigations, litigation, and financial malfeasance, among others.

Utica National is located in New Hartford and has additional offices in Amherst, New York; Woodbury, New York; Wakefield, Massachusetts; Columbus, Ohio; Richmond, Virginia; Duluth, Georgia; Richardson, Texas; and Des Plaines, Illinois.