Agents in Texas, keep switching your clients before you lose more commissions. They are a month behind on commissions and their sales rep. has not mentioned a word on the main issue. Wish you all fellow agents the best.
We went through hell in Jan switching hundreds of customers from Windhaven Insurance Company. Now I’m preparing for round two with Windhaven National. FML
Hi John. Have you received any official notice from the Windhaven National company or state? I called the state and the only thing they have is that WIndhaven Insurance Co went into liquidation. They don’t have any info on Windhaven National, yet.
Your first mistake is placing hundreds of customers with insurance companies like this. You weren’t doing them a favor, that’s for sure. The claim service of these small companies is terrible.
Yes a $10 million building…with an $11 million mortgage balance maybe? I mean I don’t know but they way these guys were rolling, is that building really am unencumbered asset?
I am a former employee that was laid off. Today (2/28/20) was the last day in the office but the company was still taking claims. I don’t know what they’re going to do come Monday morning. There are NO employees to works claims, answer the phone etc. Thousands and thousands of claims that are pending. Vehicles in body shops in the middle of repairs, awaiting checks that will never come, vehicles in storage facilities awaiting checks so they can release vehicles, vehicles that are Totalled, awaiting checks that will never come. It’s criminal and I could no longer continue to lie to customers.
Holy cow, that’s bad. I think some states require bonds to ensure ‘run-off’ policies are serviced, but I guess not in FL. Perhaps the state guaranty fund will oversee the run-off for the admitted products
The online chat is still available as of Monday 2nd, I’m not sure if they are outsourcing that. Thanks Stacy for sharing the other side of the story, wish you the best.
There were barely employees to work claims before you were let go. This company, along with ACCC, Fred Loya, MGA… their claim adjusters are paid to not return calls, ignore claimants, and lowball everything. What you describe doesn’t sound like it’ll be much of a difference then before. The public is better off with one less of these fly by night insurance companies.
I was with Windhaven insurance and my car is on bodyshop they don’t want to give me the car because said the check from insurance no have funds, do you have any idea what will happens with all claims? any body will be paid for that
Where are you located? if you’re in Florida you have to go with the Florida Department of Financial Services to get more details on your claim. If you are in Texas we are still waiting too see what’s the next step, which more likely we will have to deal with the Texas Department of Insurance. Best wishes.
Now wait.. Confie-Freeway Insurance has begun similar acts. Letting go of numerous people, closing various offices. Insurance industry set to have a hiccup real soon.
The Industry(insurance) is always replacing the poor performers, cheats and thief’s. Whether it is through; going out of business, forced “asset” sales by a lender or “write downs” in the value of the entity bought from a cheat and thief.
Karma can be Hell! I am not surprised, I met their Executive Officer and Senior Management team once.
Agents in Texas, keep switching your clients before you lose more commissions. They are a month behind on commissions and their sales rep. has not mentioned a word on the main issue. Wish you all fellow agents the best.
We went through hell in Jan switching hundreds of customers from Windhaven Insurance Company. Now I’m preparing for round two with Windhaven National. FML
Hi John. Have you received any official notice from the Windhaven National company or state? I called the state and the only thing they have is that WIndhaven Insurance Co went into liquidation. They don’t have any info on Windhaven National, yet.
Your first mistake is placing hundreds of customers with insurance companies like this. You weren’t doing them a favor, that’s for sure. The claim service of these small companies is terrible.
Assets to be auctioned…what assets? Some copy machines/printers with 13 months left on the lease?
They have a 10M+ building that was just (re) built like a year ago in Miami.
Yes a $10 million building…with an $11 million mortgage balance maybe? I mean I don’t know but they way these guys were rolling, is that building really am unencumbered asset?
I am a former employee that was laid off. Today (2/28/20) was the last day in the office but the company was still taking claims. I don’t know what they’re going to do come Monday morning. There are NO employees to works claims, answer the phone etc. Thousands and thousands of claims that are pending. Vehicles in body shops in the middle of repairs, awaiting checks that will never come, vehicles in storage facilities awaiting checks so they can release vehicles, vehicles that are Totalled, awaiting checks that will never come. It’s criminal and I could no longer continue to lie to customers.
Holy cow, that’s bad. I think some states require bonds to ensure ‘run-off’ policies are serviced, but I guess not in FL. Perhaps the state guaranty fund will oversee the run-off for the admitted products
The online chat is still available as of Monday 2nd, I’m not sure if they are outsourcing that. Thanks Stacy for sharing the other side of the story, wish you the best.
There were barely employees to work claims before you were let go. This company, along with ACCC, Fred Loya, MGA… their claim adjusters are paid to not return calls, ignore claimants, and lowball everything. What you describe doesn’t sound like it’ll be much of a difference then before. The public is better off with one less of these fly by night insurance companies.
I was with Windhaven insurance and my car is on bodyshop they don’t want to give me the car because said the check from insurance no have funds, do you have any idea what will happens with all claims? any body will be paid for that
I have a lawsuit for an accident pending through them. How will this effect it? It’s being handled by a law firm.
The answer, my friend, is blowin’ in the Windhaven.
Where are you located? if you’re in Florida you have to go with the Florida Department of Financial Services to get more details on your claim. If you are in Texas we are still waiting too see what’s the next step, which more likely we will have to deal with the Texas Department of Insurance. Best wishes.
Now wait.. Confie-Freeway Insurance has begun similar acts. Letting go of numerous people, closing various offices. Insurance industry set to have a hiccup real soon.
The Industry(insurance) is always replacing the poor performers, cheats and thief’s. Whether it is through; going out of business, forced “asset” sales by a lender or “write downs” in the value of the entity bought from a cheat and thief.