I recently picked up Blue Cross insurance.
Switching from one state to another. The sales rep. totally mislead me, and than lied about our phone conversation, costing me $194.00 for double coverage. Watch out for Blue Cross sales person Lupe Carrillo,
at 1-800-777-6000, ext. 5927. Blue Cross management just gave me the run-around, no help at all!!!
This is my personal opinion and what I believe to be true, from my experience
with BLue Cross.
Arlene
I also had a bad experience yesterday on the phone with a Blue Cross representative. I applied several weeks ago, and had only received my complete coverage details for the dental but hadn\’t for the medical. I called in to see what was and wasn\’t covered so I could start making my decision before my 10-day wait period for the dental expired. I asked the gentleman in Member Services specific questions and he seemed to be speaking from a script and never really answered my questions. Lots of double talk and then eventually he only referred me to the CA Cross website for more information, which was something I could have done on my own without having to stuggle to understand his heavy accent. Blue Cross gets a thumbs-down for personalized care in my book.
I recently picked up Blue Cross insurance.
Switching from one state to another. The sales rep. totally mislead me, and than lied about our phone conversation, costing me $194.00 for double coverage. Watch out for Blue Cross sales person Lupe Carrillo,
at 1-800-777-6000, ext. 5927. Blue Cross management just gave me the run-around, no help at all!!!
This is my personal opinion and what I believe to be true, from my experience
with BLue Cross.
Arlene
I also had a bad experience yesterday on the phone with a Blue Cross representative. I applied several weeks ago, and had only received my complete coverage details for the dental but hadn\’t for the medical. I called in to see what was and wasn\’t covered so I could start making my decision before my 10-day wait period for the dental expired. I asked the gentleman in Member Services specific questions and he seemed to be speaking from a script and never really answered my questions. Lots of double talk and then eventually he only referred me to the CA Cross website for more information, which was something I could have done on my own without having to stuggle to understand his heavy accent. Blue Cross gets a thumbs-down for personalized care in my book.