Three Visions for Empowering Independent Agents


During the pandemic, Cake & Arrow conducted qualitative research with hundreds of gig workers and small business owners to explore the impact of Covid.

The findings revealed that small businesses have a long road to recovery ahead—for some, it could take years to return to their pre-Covid baseline.

However, the research also unearthed opportunities for the insurance industry to better support these customers and aid in their recovery.

Read the whitepaper to learn how independent agents, with the inroads and infrastructure to connect small business owners, can play a vital role in quickening the recovery, rebuilding trust with the insurance industry, and creating resilience for small businesses in the future.