Wash. governor signs Insurance Fair Conduct Act

Industry says move will increase costs for consumers

Insurers try to prevent wildfire hotspots

In California, 6 million homes in red zones

Calif. commissioner could seek Allstate refunds

Poizner will ensure rates are not excessive

Calif. permanent disability cuts ruled invalid

Some say workers' comp reforms went too far

Consumer group blocks settlement against Mercury Insurance

Coupons not adequate form of refunds

Washington seeks worker heroes, heroines

All workers' comp system employees eligible for lifesaving nomination

Critics: Wyo. medical review panels aren't lowering premiums

Panels only influencing 25% of cases

Insurers oppose Nevada bill to open court records

Questions about privacy protections raised

Survey: 75% of consumers satisfied with insurance agents

Personalized service and human interaction emerge as key factors

Study claims fear dampens the spirit of entrepreneurship

At last, World Trade Center rebuilding ready to begin

N.Y. Gov. Spitzer brokers settlement with seven insurers

Gallagher leader says service to risk managers today 'stinks'

CEOs say improving service continues to be a top priority

SPECIAL REPORT: Personal Lines Leaders agencies that excel in personal lines sales

SPECIAL REPORT: Leader Profiles

Exclusive snapshots of selected Personal Lines Leaders

Interview: From Cuba to Capitol Hill

IIABA's Alex Soto on the continuing insurance crisis in Florida

Agents guide: Protecting against floods

What resources are available to better serve clients

INTERVIEW

Alex Soto

IIABA's Alex Soto on Congress and the continuing insurance crisis in Florida

International Insider

Chubb's Ellis on minimizing global catastrophes

New 'Green' captive insurer takes shape

Designed exclusively for the eco-friendly business

Minding Your Business

Business charters define how owners, family members work together

Climate change: Directors' and officers' risk ahead?

Publicly-traded companies face D&O risks in disclosure obligations

Closing Quote: U.S. must makeTRIA permanent

Response from policyholders is that TRIA works