digital customers

Insurers Overemphasizing Digital Risk Losing Customers

Hybrid, multichannel methods for customer contact work best, says Bain.

storm shutters on a house

Are Storm Shutters Unsafe?

Lawyer contends they should have an interior escape hatch.

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young adults staying home

1 in 4 Young Adults Stay at Home

Economic struggles, unemployment, deferring marriage, staying in school longer help explain the boomerang generation.


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flood insurance tied to mortgage

Mass. Ties Flood Insurance to Mortgage Balance

Lenders can't require insurance that exceeds mortgage balance or value of a line of credit.


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