Inside This Issue

NATIONAL COVERAGE

Insurance Journal Exclusive Interview: AIG Commercial Insurance Battles Back

Execs Say Balance Sheet, Underwriting Appetite Remain Strong as Ever

Washington Report

Pressure Rising for Tighter Regulation of Insurance, Financial Services

CNA's Lilienthal Honored by City of Hope

Industry Gathers to Support Leading Biomedical Research Institute

International Report

Financial Crisis Dominates European Risk Manager Debates

Closer Look: Agribusiness/Farm and Ranch From Seed to Supermarket

Agricultural Risks Require the Knowledge, Skill of Specialty Agents

SPECIAL REPORT: Surplus Lines Update

Soft Market, Financial Crisis Could Lead Firms into 'Uncharted Waters'

SPECIAL REPORT: Top 100 Agency Profile

InterWest Insurance Services: Armed & Ready to Outsell the Competition

Spotlight: Top Performing Insurers

Top 25 P/C Premium Gainers

Industry Innovators Give Agents Alternative Solutions

How to Use Surplus Lines Brokers and Managing General Agents

WEST COVERAGE

AIG May Sell Hawaii Unit to Pay Federal Loan

Unit is "Crown Jewel" in AIG Personal Auto Group

California Approves Legislation To Transform Workers' Comp Insurer

State Fund To Increase Transparency, Board Size

Colorado Orders 16% Decrease in Workers' Comp Loss Costs

Seventh Decrease in Past Eight Years

California Bans Texting While Driving

Governor Committed To Keeping Roads Safe

Greenberg: AIG's Risky Subprime Activity 'Exploded' After He Left

Willumstad Says Things Could Not Have Been Done Differently

The Commissioner Series: Arizona's Christina Urias

Cross-Border Trucking, Competitiveness Concerns in Arizona

Nice Nails

Small Claims and Economic Resilience Make Insuring Nail Salons Attractive

IDEA EXCHANGE

Growing Your Property Casualty Agency

Marketing Your Agency is More Than Buying a Few Ads

Deepen Customer Loyalty With E-Mail Marketing

Three Principles To Help Fashion an E-Marketing Plan

Legal Beat: Regulatory Compliance

Retention of Business Records in California

Closing Quote: The Era of Re-Regulation is Upon Us

Regulatory Competition Is Not the Problem; It's Part of the Solution

DEPARTMENTS

Opening Note
People
Business Moves
MyNewMarkets

Available Issues

Insurance Journal West

Surplus Lines: State of the Market; Agribusiness/Farm and Ranch; Top Performing P/C Insurers: 3Q