Inside This Issue
		NATIONAL COVERAGE
	
Spotlight: Insuring Clients When Kids Leave Home
	
Special Report: Best Agencies to Work For
	
Overall: Chapman, California
	
East: Hudson & Bell, Massachusetts
	
South Central: HARCO Insurance Services, Texas
	
Southeast: Holder Insurance Agency, Florida
	
Midwest: Berends Hendricks Stuit, Michigan
	
West: Insurance Center Associates, California
	
Closer Look: Recruit for the Perfect Culture Fit
	
J.D. Powers: Customer Satisfaction with Home Insurers
	
9/11 and Terrorism Risk 10 Years Later
	
Court Tosses Virginia Challenge to Healthcare Law
	
2011 Professional Liability Directory
EAST COVERAGE
	
Push to Nix New York Workers' Comp Rules
	
Insurers Try to Revive 9/11 Suit Against Saudis
	
Mass. Auto Insurance Ballot Question Passes First Test
	
New York Agents Appeal Disclosure Ruling
	
Mass. Court Rules on Joint Employment
	
Irene Raises Hurricane Deductible Issues
IDEA EXCHANGE
	
U.S. Takes a Beating from Disasters
	
Cyber Risks: When, Not If
	
Growing Your Property Casualty Agency: Shulman
	
Closing Quote: Jeff Yates Technology and Employee Satisfaction
DEPARTMENTS
	
Opening Note
	
Declarations
	
Figures
	
People
	
Business Moves
	
MyNewMarkets
	
Closing Quote