Inside This Issue
		NATIONAL COVERAGE
	High Hopes for High Tech
	Tech Talk with Applied Systems' New CEO
 
	
Who Is Reid French?
	
How Agency Technology Drives Profitable Growth
	Closer Look: Professional Liability
	Real Estate Pros: Exposed and Unaware
 
	
Controversy in Mortgage Brokers' E&O
	
Medical Liability: Years Before Market Hardens
	
Auto Insurers' Loss Ratios Rise
EAST COVERAGE
	
Chartis to Trim Workforce
	
Federal Aid for Irene Victims
	
D.C. Metro Sues Insurer
	
New York Regulators Merge
	
Facebook Policies Challenge
	
Nationwide, Harleysville CEOs: Merger Is About Growth
IDEA EXCHANGE
	
Technology: Predictive Analytics to Manage Agencies
	
Growing Your Property/Casualty Agency: Alan Shulman
	
E&O Spotlight: Commercial Property: Curtis Pearsall
	
Top Performing P/C Insurers: Premium Growth
	Closing Quote: Elizabeth Myatt
	Volunteerism Feeds Need to Serve
 
DEPARTMENTS
	
Opening Note
	
Declarations
	
Figures
	
People
	
Business Moves
	
MyNewMarkets
	
Closing Quote