Inside This Issue
		NATIONAL COVERAGE
	
Closer Look: LexisNexis Insurance Exchange
	
Special Reports: 10 Things Agencies Do Right (and Wrong) with Agency Management Systems
	
Employers Fighting Healthcare Costs Turn to Holistic Planning
	
Spotlight: Auto Glass Repair
	
Predictive Modeling Revolution
	
Academy of Insurance: Shifting Conversation From Price to Value
	
Academy of Insurance Q3 Schedule
	
Alternative Workers' Comp Risk Financing Options
	
Free Technical Skills Evaluation Assessments
	
2012 Digital Product Guide
	
No Hard Market Soon: Hartwig
EAST COVERAGE
	
Force-Placed Insurers to Submit Lower Rates in N.Y.
	
Northeast States Receive AIG Settlement Funds
	
Mass. Seeks Executives' Pay Data From Insurers
	
Deadly NYC Crane Collapse Insurance Challenged
	
Former AIG, Gen Re Execs Admit to Fraud, Pay Fines
	
Fitch: WC Combined Ratio Worst in 10 Years
	
R.I. Proposes 6.75% Assessment Rate for WC Insurers
	
Study: Rates for Good Drivers in Cities Too High, Too Variable
	
Agents Seek Diversified Role in Group Health/Benefits Arena
IDEA EXCHANGE
	
Agency Saved From the Storm
	
5 Risk Management Tips
	
E&O for Agents
	
Agency Saved From the Storm
	
5 Risk Management Tips
	
E&O for Agents
DEPARTMENTS
	
Opening Note
	
It Figures
	
Declarations
	
People
	
Business Moves
	
MyNewMarkets