Inside This Issue
		NATIONAL COVERAGE
	
Affordable Care Act Could Have 'Modest' Effect on Other Insurance Costs
	
Insurance Agents Learn How to Market to People Unlike Themselves
	
Tech Talk: Measuring Agency Performance Can't Be Done with Technology Alone
	
10 Things to Know About Recreation & Leisure
	
Special Report: 10 Challenges Ahead for the Workers' Compensation Industry
	
Closer Look: The Risks of Dining Out and How Insurance Can Help
	
E&O Insights: Don't Let Insuring Restaurants & Taverns Give You Heartburn
	
2014 Workers' Compensation Directory
SOUTH CENTRAL COVERAGE
	
Having Survived Court Challenges, Oklahoma's Workers' Comp Redesign Takes Effect
	
Workers' Compensation Fraud: The Insurance Producer's Role
	
Injured Worker Cost per Claim Rises in Texas, Louisiana
IDEA EXCHANGE
	
Numbers Don't Lie: Contingency and Overrides
	
The Competitive Advantage: Chris Burand
	
Closing Quote: Insurance in the Sharable Economy
DEPARTMENTS
	
Opening Note
	
Declarations
	
Figures
	
People
	
Business Moves
	
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