Inside This Issue
		PRIMARY COVERAGE
	Florida legislative package targets Citizens deficits
	Most significant insurance bill since 70s passes
 
	Arrests kick off Florida 'operation spring cleaning'
	Statewide operation nets 80 fraud suspects
 
	Florida signs tort reform HB 145
	Purpose to bring civil justice system more equity
 
	PIA of Florida alerts members about Poe Financial
	Subsidiaries ordered into receivership
 
	How to resolve conflict in the workplace
	CPCU president Granata discusses common problems
 
	Florida Legislature reenacts PIP/No-fault law
	Extension grants 2009 sunset
 
	Senate Republicans fail again to cap medical malpractice
	Effort marks fifth time in four years Democrats squash legislation
 
	Study: Four out of 10 med-mal cases are groundless
	Vast majority of cases dismissed without payment
 
	U.S. insurers withstood record catastrophe losses in 2005
	ISO's Coyne tells MGAs capitalization, risk management the reason
 
	Insurers can expect next influenza pandemic to be severe
	Risk experts warn underestimating risk could be fatal
 
	Auto insurance costs holding steady, industry reports
	Safety, fewer accidents and anti-fraud efforts contribute
 
MARKET FEATURES
	London Insurance Market, Part Three
	Harnessing technology in a paper-filled world
 
SPECIAL REPORT: Program Business
	
World's first certified program administrator certification sets sail
SPECIAL REPORT: Avian Flu
	
Need to prepare for business continuity in wake of pandemic
SPECIAL REPORT
	
15th Annual Program Directory, Vol. I
	Hurricane wind felt in professional liability markets
	Frequency, severity of storms could cause rating agency scrutiny
 
	Georgia Big 'I' coordinator hopes to win triathalon
	Fridenmaker training for her second Ironman in New York
 
IDEA EXCHANGE
	Growing Your Property Casualty Agency
	Distinguish your agency with commercial client training
 
	Commentary: Getting tough in a soft market
	Insider tips on improving efficiency when it's needed most
 
	Agency Best Practices
	SullivanCurtisMonroe CEO says growth, profit and fun equal success
 
	Closing Quote: Not all agents oppose federal charter
	Standardized regulations could benefit agents, brokers