Inside This Issue
		NEWS & MARKETS
	
Risk Managers Report Lowest Level of Risk Readiness in 12 Years: Aon
	
MyNewMarkets.com Upgrades With New Agent Features, Enhanced Search
SPECIAL REPORT
	
Closer Look: Laws Protecting Doctors Who Apologize Don't Lessen Risk of Lawsuits
	
Special Report: Telemedicine Takes Workers' Comp Into the Future
	
Claims Journal: Ruling Highlights Need for Workplace Violence Standard
	
2019 Workers' Compensation Directory
IDEA EXCHANGE
	
Expanding Urgent Care Market Brings New Opportunities
	
Ask the Insurance Recruiter: Remote Employees
	
When Words Collide: Claim Advocacy
	
The Competitive Advantage: The Need for Agents (to Do Their Jobs)
	
Closing Quote: How Workplace Violence Impacts the Bottomline
DEPARTMENTS
 
	
Opening Note
 
	
Declarations
 
	
Figures
 
	
Business Moves
	
My New Markets
	
People