Inside This Issue
		NEWS & MARKETS
	
Direct Auto Insurance Buyers Show Better Carrier 'Satisfaction': J.D. Power
	
Top Writers of Earthquake Insurance
	
Agents (Still) Looking for Underwriting Sweet Spot: Channel Harvest
SPECIAL REPORT
	
Special Report: 2019 Super Regional P/C Insurers
	
Spotlight: Private Flood Market Grows, Again: Carrier Management Report
IDEA EXCHANGE
	
Steps to Reform America's Flood Insurance Problem
	
Tech Talk: Customer Experience Starts With Marketing Communications
	
Talent Considerations for CAT Season
	
The Competitive Advantage: E&O Advice? 'A Duty to Read Your Policy'
	
Ask the Insurance Recruiter: Working With Recruiters
	
When Words Collide: Step 1...The RTFP Doctrine
	
Closing Quote: Agents Have Come to Embrace Insurtech. When Will Carriers?
DEPARTMENTS
 
	
Opening Note
 
	
Declarations
 
	
Figures
 
	
People
 
	
Business Moves
 
	
My New Markets