Inside This Issue
		NEWS & MARKETS
	
U.S. Surplus Lines Industry Grew Premium 17.5% in 2020
	
Middle Market Firms Miss Out on Agents as Risk Management Resource: Survey
	
Private Flood Insurance Market Small But May Grow With New NFIP Rating: AM Best
	
In Changing Housing Market, Home Insurers Struggle with Customer Loyalty: Study
	
Insurance M&A Activity Slowed in P/C Sector in First Half of 2021
SPECIAL REPORT
	
Closer Look: Workplace Violence and Workers' Compensation Claims
	
Closer Look: Top 25 Workers' Compensation Writers
	
Spotlight: Hospitality on the Road to Recovery
	
Overall Best Agency to Work For: Powers Insurance & Risk Management
	
GOLD Best Agency to Work For - East: The Rowley Agency
	
GOLD Best Agency to Work For - Midwest: Kapnick Insurance Group
	
GOLD Best Agency to Work For - South Central: Higginbotham
	
GOLD Best Agency to Work For - Southeast: Baldwin Risk Partners
	
GOLD Best Agency to Work For - West: The Leavitt Group
IDEA EXCHANGE
	
Focus on Culture: Engaging Employees in the Remote Environment
	
Is It Covered?: Oh the Tangled Web We Weave
	
If at First You Don't Succeed: The Key to Answering Prospect Objections
	
The Insurance Industry's Equality Problem
	
The Wedge: 3 Keys for Recruiting Quality Insurance Producers
	
Closing Quote: Revenue Hiding in Your Book of Business
DEPARTMENTS
 
	
Opening Note
 
	
Declarations
 
	
Figures
 
	
People
 
	
Business Moves