Inside This Issue
		PRIMARY COVERAGE
	Okla. insurance verification program
	Illegal immigrants an unknown factor
 
	Ark. agency burglaries
	Customer notification may be required
 
	La. governor vetoes insurance bills
	Minimum auto cover stays the same; Citizens won't be sold all at once
 
	Farmers rethinks homeowners rate hike
	Texas regulators indicate they would deny filing
 
	Climate change: Risks and opportunities increase
	Lloyd's America president says time for action is now
 
	House panel votes to add wind coverage to the flood program
	Insurers balk, while agents understand need but do not support move
 
	Commercial P/C prices still dropping
	Risk managers survey finds soft market pricing continues
 
	The Hartford ends agents' contingent commissions
	Settlement with AGs changes agent compensation; pays out $115M
 
MARKET FEATURES
	
XXXX=Spotlight: Commercial Auto
	Commercial clients should know who's behind the wheel
	Web-based tool delivers access to real-time driving records
 
	
XXXX=SPECIAL REPORT: Errors and Omissions
	Agents in E&O buyer's seat
	Market tide has turned in their favor
 
	
SPECIAL REPORT: Commercial Lines Leaders agencies that excel in commercial lines sales
	SPECIAL REPORT: Commercial Lines Insights
	Top agencies highlight service issues as prices continue to fall
 
	SPECIAL REPORT: Errors and Omissions
	Agents in E&O buyer's seat
 
	Taxicab market: Limousines' ugly stepsister?
	Specialized market may not be glamorous, but can be profitable
 
IDEA EXCHANGE
	Minding Your Business
	Working 'on' instead of 'in' your business
 
	Climate change: Directors and officers risk
	Are D&O exposures increasing?
 
	Insurance credit scoring
	21st Century redlining and the end of insurance
 
	Closing Quote: Louisiana market reform
	Blanco, Donelon and business coalition deliver