Director of Accounting & Settlement

The Role

• Leadership and oversight of their teams
• Proactive contact with field on a monthly basis to facilitate revenue booking through various reporting
• Assist the NA B2C leader in setting yearly goals and budgets
• Responsible to deliver target operating model with high quality and client satisfaction
• Required to work with Mumbai leadership to coordinate work performance and quality within their teams
• Consistency regarding SLA’s
• Responsible for Metrics Management
• Travel to India and field offices as required
• Responsible for hiring, monitoring, coaching and terminating management staff within the US team as necessary
• Responsible for yearly performance appraisals for each Agency Manager
• Responsible for defining clear expectations of team progress then monitoring those expectations (goal setting)
• Responsible for accuracy and on-going review and maintenance of the office specifics

Note:

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Requirements

• High school diploma or equivalent required.
• College degree in accounting/ business management preferred.
• Extensive team facilitation and management experience needed.
• Complete knowledge of insurance accounting principles and practices
• Ability to negotiate and influence stakeholders
• Ability to assess business and staffing requirement for processing
• Ability to consistently maintain a positive and professional attitude with the ability to motivate others
• Individual that is self-motivated and presents a professional image
• Takes initiative to learn new things and actively pursues opportunities to improve current process
• Has good attendance and is dependable
• Ability to maintain confidentiality concerning departmental issues and/or staff members
• Ability to work overtime when necessary without prompting
• Ability to communicate well with staff, Mumbai, field offices and senior management
• Conflict resolution skills
• Knowledge of insurance business
• Critical thinking & analytical skills
• Exceptional oral communication skills

EOE, including disability/vets