Allstate
Property Adjuster - Inside Appraisal (CST)
Posted on Jul 15 Illinois, IL 38 views
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Job Summary:
This job is responsible for investigating, processing, and settling claims in the first party property appraisal process. This individual evaluates appraisal demands, works with internal and external vendors to complete the process, and applies coverages to the results. Please note this position reports to Cullen Shelton in Property 1400 Appraisal group
A day in the life of an Inside Appraisal Adjuster:
Schedule
You're a great match for this role if you:
Key Responsibilities
Supervisory Responsibilities
• This job does not have supervisory duties.
Skills
Business Communications, Information Collection
Compensation
Compensation offered for this role is $50,000.00 - 82,542.50 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Job Description
Job Summary:
This job is responsible for investigating, processing, and settling claims in the first party property appraisal process. This individual evaluates appraisal demands, works with internal and external vendors to complete the process, and applies coverages to the results. Please note this position reports to Cullen Shelton in Property 1400 Appraisal group
A day in the life of an Inside Appraisal Adjuster:
Spend your day handling claims virtually from home
Handle escalated claims files that are being put through the insurance appraisal process
Conduct a thorough coverage and handling investigation of the loss and ensure the claim is eligible for appraisal.
Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner.
Settle claims with customers once the appraisal award is executed
Schedule
Monday – Friday, 8am-4:30pm Virtual
You're a great match for this role if you:
A High School Diploma/GED or higher (Bachelor’s Degree preferred)
2+ years of previous experience handling exterior (roof, siding) property insurance claims
Experience with Wind/Hail
Experience writing roof estimates (around $750 -1,000 total)
Have prior experience using estimating software like Xactimate for both structural and contents estimating
Value providing an effortless customer service experience
You enjoy the ability to work independently starting your day from home
View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions
Are organized and able to multi-task in a fast-paced environment
Are known for clear and professional communication – both written and verbal
Key Responsibilities
Summarizes documents and enters into claim systems notes, documents a claim file with notes, evaluations and decision-making process
Researches and responds to moderately complex customer communications, concerns, conflicts or issues
Notifies insured of exposure over the policy limit, organizes and reconciles bills, virtually inspects and estimates contents damage in a dwelling
Investigates, reviews, determines and verifies coverage/policy information, provides coverage explanation to customer
Conducts subrogation investigations
Supervisory Responsibilities
• This job does not have supervisory duties.
Skills
Business Communications, Information Collection
Compensation
Compensation offered for this role is $50,000.00 - 82,542.50 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
