Talent Share-Claims Interview and Enablement Interview Lead - PST

Talent Shares are short-term development opportunities designed to provide employees access to current business projects and developmental experiences. These assignments offer a powerful way to learn, grow, and build new skills while contributing to the organization in a different capacity or exploring areas you may not typically encounter in your current role. 

Whether you're looking to gain experience in a new skillset, explore a different part of the business, or take on a stretch assignment, Talent Shares can help you expand your capabilities and bring fresh insights back to your team. Bring your unique strengths to a new role to broaden your perspective, gain valuable on-the-job experience, and make a positive impact on the business! 

Before applying, it’s important to make sure Talent Share is a good fit for you. As part of the application process, you will need to confirm you meet the minimum eligibility requirements below to participate in Talent Share: 

• Do you have your manager’s approval to apply? 
• Is your most recent performance rating Meets Some Expectations​, On Track​, Raises the Bar​ or Leads the Way. To learn more about Talent Share, click here. 

Job Description

• This is a 3-month, full-time, exempt Talent Share with a time commitment of 100% 2 openings
• Exempt Team Lead candidates will be considered for this role.
• The candidate will be working virtually/from home during the Talent Share.
• Interested employees should have a conversation with their immediate manager and approval before applying for this opportunity.
• Claims candidates must also have approval up through CSA Leadership.
• Service Delivery (CCC, ISC, RMBC, ASIC, GEM/ASA) employees must also have director-level approval before applying for this Talent Share.

What You Will Do

• Interview qualified candidates for ALL claims positions including Auto, Property, Liability, Casualty.
• Maintain accurate and concise records and reports for all phases of the recruitment process
• Understand appropriate duties and compensation for each vacancy
• Ensures candidate has a positive experience and applies judgement when situation deviates from practice
• Quickly apply skillset identification to properly match candidate with best fitting role

What You Will Learn

• Ins and outs of Claims Interview and Enablement process flow including skillset identification and partnership with Talent Acquisition, CLD and Onboarding

Core Capabilities You Will Develop

• Future Oriented
• Customer Centric
• Change Readiness
• Digital Mindset
• Results Oriented
• People Focused

Job Qualifications

Skills You Should Have:

• Communication- proactively and consistently liaise with leaders and candidates throughout hiring and onboarding process to ensure efficiency and ease of navigation
• Data Management- Process and distill large amounts of information in accordance with hiring, onboarding, and process flow
• Rapport Building- Explain to candidate which of their skills and or experiences are of interest and asking them to guide you through their resume
• Collaboration- Working with others to solve problems, coach, communicate, and listen while respecting diversity of colleagues.
• Decision Making - While working with others, you'll need to make timely and informed decisions around candidate selection. This will require you to proactively seek and provide feedback in a team concept.

Good Hands. Great Together