Major Case Unit- Investigative Analyst

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$83,300.00 - $137,400.00

Target Openings

1

What Is the Opportunity?

Travelers' Claim Organization is at the heart of our business by providing peace of mind to our customers during life's rainy days. Our Investigative Services Team provides industry-first resources designed to detect and deter fraudulent claims. Using some of the most comprehensive technology available, we have the abilities and expertise to identify potential risks and combat fraudulent practices. As the Major Case Unit Investigative Analyst, you will proactively analyze data to determine fraud schemes, trends and conduct major case investigations. Your attention to detail and analytic curiosity will help determine potential fraud opportunities. You will leverage your ambition and bias toward action to drive conduct thorough investigations.

What Will You Do?

• Conduct thorough insurance field investigations while managing resources with a focus on uncovering all potentially fraudulent aspects of claims.
• Make key decisions regarding the structuring and conduction of major case investigations involving multiple claims and/or organized fraud ring activity.
• Provide analysis of data reports in response to requests for information from internal sources.
• Support the development of high-profile investigations through data collection, exploration and interpretation, transaction testing, and communications with internal and external business partners.
• Apply local, state, and federal statutes to ensure investigations are carried out within the requirements of applicable law and local office expectations.
• Report and provide recommendations on findings.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor’s Degree in Actuarial Sciences, Criminal Justice or Finance preferred.
• Six years of work experience within the insurance industry.
• Understanding of medical terminology.
• Industry certifications (Certified Insurance Fraud Investigator, Certified Fraud Examiner, Accredited Healthcare Fraud Investigator).
• Advanced data analytics and utilization skills with the ability to access, gather and interpret data.
• Strong communication skills with the ability to convey and explain results and influence others and workflows.
• Strong collaboration skills with the ability to create, foster and leverage relationships.
• Advanced problem solving and decision-making skills with the ability to think strategically.
• Excellent time management skills with the ability to work within tight timeframes, deadlines, and shifting priorities.
• Experience with data gathering and visualization platforms/software (e.g., Qlik, SQL, SAS, i2).

What is a Must Have?

• Five years of investigative work experience in the areas of fraud detection or risk management and three years of business analytics experience.
• Valid Driver’s License.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.