Director, Marketing - Personal Insurance

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$109,300.00 - $180,200.00

Target Openings

1

What Is the Opportunity?

Travelers is seeking an experienced marketing leader for the role of Director, Marketing. This position will play a central role in helping define and drive the overarching marketing strategy for the business area supported, translating business objectives into integrated marketing programs that generate profitable growth.

What Will You Do?

• Campaign Execution/ Mgmt.:
• Consult with and works collaboratively with marketing partner(s), assigned business partner(s) and enterprise partners to create and execute more complex integrated marketing campaigns aligned to specific business needs.
• Develop the marketing strategy for a business area. Partner with internal teams (i.e., product, underwriting, analytics, sales, etc.) to shape go-to-market plans and monitor competitive and consumer trends to continuously evolve positioning
• Responsible for managing content development (design, written, multimedia) for assigned campaigns to ensure that campaign objectives are met; shepherds material through the review/approval process.
• Executes more complex traditional marketing tactics such as email, ecards, webinars, newsletters, sell sheets, brochures; and digital marketing such as video, social and web for assigned campaigns.
• Monitor and analyze the effectiveness of more complex campaigns and adjusts tactics as appropriate. Tracks results and conducts post-campaign ROI analysis and reporting. Recommends adjustments to tactics.
• Able to demonstrate how each marketing campaign ties back to marketing and business strategies for each campaign.
• Reviews and analyzes research on business and consumer insights on more complex marketing campaigns and develops recommendations on the directions of the marketing campaigns and content development.
• Responsible for ongoing maintenance/refresh of campaign content and tactics on more complex campaigns.
• Supports agency and industry events by executing marketing components and contributing to key message development. May provide project management leadership.
• Has advanced knowledge of established processes, approvals and best practices.
• Collaboration:
• Works closely with marketing and business partners to understand business priorities and objectives.
• Partner with functional business partners ( Product, Distribution and Marketing) in implementing new marketing approaches. Consults on more complex marketing related requests, tasks and activities and makes recommendations based on the business objectives.
• Collaborates with Enterprise partners on brainstorming more complicated owned, earned and paid tactics associated with all initiatives.
• Consults with the field staff regarding the effective use of the campaign material/tactics to enable the sales process.
• Project Management:
• Acts as Project Manager and takes the lead on the more complex projects and campaigns.
• Accountable for follow up and follow through of all facets of integrated marketing campaign tactics.
• Leadership:
• Stays attuned to relevant market conditions and trends in order to drive effective messaging and tactics to targeted audiences.
• Partners with Enterprise to bring innovative thought leadership to the business by staying abreast of new marketing concepts, tools and technology and integrating them into the campaign development.
• As a senior member of the team will take a leadership role in mentoring/coaching new and junior level employees.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Typically 7+ years of experience in marketing generalist role.
• Demonstrated leadership capabilities.
• General knowledge of the Property Casualty insurance or related field.
• Experience in the Financial Services/Insurance Industry or 3rd Party Distribution model.
• General knowledge of the business financial drivers, structure and operations.
• General Knowledge: Possesses sufficient knowledge to perform most work in normal situations.).
• Knowledge of AI-driven marketing tools and emerging martech capabilities.
• Intermediate written and verbal communications skills.
• Intermediate project management and organizational skills.
• Intermediate consulting skills.
• Intermediate analytical and strategic thinking skills.
• Intermediate presentation skills.
• Intermediate skill/competency level: demonstrates solid knowledge and ability; can apply the competency with minimal or no guidance, in the full range of typical situations.
• Requires guidance handling novel or more complex situations.

What is a Must Have?

• Minimum of 6 years of experience in marketing related field.
• Minimum of 6 years of experience supporting the management of integrated campaigns.
• General knowledge of all facets of owned, earned and paid tactics.
• Thorough knowledge of content writing and tools.
• Thorough knowledge of multifunctional areas such as: digital execution, promotion, advertising, research, competitive analysis, communications, brand management, website management.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.