Health, Equity & Wellbeing Senior Associate

Responsibilities

• Deliver superior, consistent consulting, client management, and project management in support of projects


• Work with teams to develop integrated wellbeing strategies, innovative health management incentive programs, and evaluate Return on Investment/Value on Investment (ROI/VOI) for health management programs


• Partner with nurses to conduct clinical assessments of health management programs (case management, disease management and wellness)


• Conduct analysis of Diversity, Equity and Inclusion (DEI) and wellbeing current state with clients – qualitative and quantitative context


• Assist in the facilitation of DEI workshops with client stakeholders


• Collaborate with other WTW lines of business on analyses and client recommendations


• Create presentations and other work products for client discussions on health management, DEI, wellbeing topics


• Manage vendor selection, procurement and optimization


• Serve as primary, daily contact to clients and program vendors on delivery of services


• Serve as the day to day project manager, ensuring the progress of the team against established objectives, budget, timeline, deliverables and quality standards


• Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects


• Contribute health, equity and wellbeing perspectives to broader health and benefits projects such as benchmarking, funding and re-design of plans


• Contribute to the development of Willis Towers Watson intellectual capital (i.e., mental health, COVID-19, virtual care), tools, and approaches

• Meet revenue and billable hour goals established with your manager


• Support the generation of new business by enhancing relationships with current clients and recommending new projects and solutions

• 4+ years of experience as a project manager of complex health and welfare projects gained in a consulting or brokerage environment, or similar Health Management or DEI-Diversity, Equity and Inclusion related role
• BA/BS degree required
• Knowledge of the fundamentals of population health and delivery of health care in the US
• Knowledge of policies, programs and benefits that support diversity, equity and inclusion in the workplace
• Superb organizational ability, including capability of managing and prioritizing many simultaneous projects
• Superior ability to influence and collaborate with colleagues, including “managing up” and keeping senior colleagues on task
• Team oriented mindset and interpersonal skills
• Demonstrated written/verbal communication skills, collaboration and partnership experience
• Demonstrated strategic, creative, problem-solving and analytic skills
• Self-starter attitude and ability to work with ambiguity
• Adept at using technology to serve our clients and accomplish our goals, and comfortable with the virtual setting for many colleague and client interactions
• The ability to see the "big picture," leveraging the resources of related practices to address the clients' business challenges
• Intellectual curiosity and desire to keep abreast of latest developments in health management and Health and Benefits strategy, and contributing to the development of new tools and approaches
• Working knowledge of MS Office (Excel, Word, PowerPoint)
• Flexibility and proven ability to diagnose and resolve issues