NA Sales Operations Specialist

The Role

• Champion and project manage the delivery of global sales enablement processes.
• Provide support to managed accounts by partnering with Lead Relationship Managers.
• Proactively analyze data to answer key questions for stakeholders, with an eye on what drives business performance, and investigate and communicate which areas need improvement in efficiency and productivity. Working closely with project managers to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights through reporting and visualizations to relevant decision-makers
• Provide support to HWC businesses/markets in effective sales enablement, including providing pipeline management and reporting, managing target lists, tracking sales campaigns, reporting on sales effectiveness, insights & trends.
• Collaborate effectively with Centers of Excellence to support the execution of sales activities such as contracting, client intake and questionnaires and proposal support, client satisfaction and sales tools and analytics.
• Drive adoption of Dynamics CRM within HWC, supporting businesses and individual users as required e.g. colleague training / support, sharing of best practices.
• Manage data integrity within internal systems of record (such as Dynamics CRM) to ensure client leads, team members, segmentation, pipeline and activities are represented accurately
• Help implement HWC and global Sales Operations initiatives which aim to improve sales productivity within Sales Operations, for sellers and/or businesses including new tools & processes relating to e.g. sales campaigns, Dynamics functionality, lead generation.
• Collaborate with Sales Operations colleagues to drive growth activities and share best practices

Note:

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Requirements

• Ability to collaborate and partner with leadership and client facing colleagues
• Strong project management and analytical skills with ability to successfully communicate across multiple stakeholder groups
• Strategic thinker
• Ability to coordinate and connect multiple growth priorities
• Ability to partner with multiple COEs and stakeholders
• High level of business acumen
• Team-oriented and collaborative
• Broad understanding of WTW capabilities and expertise
• Experience in a CRM system is advantageous
• Competent in Microsoft tools – primarily Excel (Vlookups, pivot tables and advanced formula) and Powerpoint

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $80,000-$85,000 USD per year. This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

EOE, including disability/vets