AVP, Client Delivery - Talent Acquisition

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$157,000.00 - $259,200.00

Target Openings

1

What Is the Opportunity?

The AVP, Client Delivery is a part of the Talent Acquisition (TA) Leadership Team and is responsible for a team of Recruiters who deliver full life cycle recruitment at all levels across business and functional lines. This role serves as a strategic partner to Business Leaders and Human Resource Generalists (HRGs) and ensures that TA delivers a consistent and high-quality service. The role will also partner with TA Operations and TA Strategic Sourcing to evaluate and implement process improvements by continually optimizing existing procedures, tools, and vendors to enhance business impact.

What Will You Do?

• Provide active, intentional leadership by providing team with timely and constructive feedback, monitoring accomplishments, and fostering an environment of continuous learning.
• Partner with Lead HRGs and business leaders to design and execute on wide-ranging recruitment strategies. Assist team in translating business strategies into recruitment approaches for both the short and long term.
• Leverage data and analytics to drive the narrative of our recruiting results.
• Define, implement, and monitor internal operational procedures and metrics across portfolios. Partner with TA Operations to ensure standardization of recruitment processes and to identify key trends/opportunities to continually improve TA tools, methodologies, policies, and procedures.
• Partner with TA Strategic Sourcing and Branding to create strategies and solutions to ensure talent pipelines and a strong employment brand.
• Assist Recruiters in proactively building networks for talent and developing recruitment tactics to ensure job openings are filled in a timely and cost-effective manner. Lead executive level searches.
• Ensure compliance with all employment laws, company policies and practices. Stay current and knowledgeable on the latest trends, tools, and research in TA.
• Participate as an active and thoughtful member of the TA leadership team. Seek out opportunities to partner, connect and collaborate with TA, Human Resource, and industry peers.
• Actively engage with cross-TA and HR projects.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Demonstrated experience in the evaluation and development of recruiting processes, procedures, and creative sourcing strategies.
• Excellent communication and presentation skills with the ability to communicate effectively to a wide array of audiences.
• Strong command of data and analytics coupled with a highly developed business acumen.
• Experience with external talent acquisition solutions including agencies, universities, and industry organizations.
• Ability to establish and maintain highly effective working relationships with all levels of employees.
• Strong working knowledge of ATS systems and how they integrate into recruiting operations. Understanding of employment law.
• Ability to work in a team-based environment as well as on tasks which require high levels of initiative, autonomy and independent thought and action.
• Demonstrated track record of the ability to influence decision making.

What is a Must Have?

• BA/BS required.
• A minimum of 10 years of progressive recruiting experience with a minimum of 5 years of managerial experience in a talent acquisition or related leadership role.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.