Manager, Business Insurance Tech - Access and Provisioning

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$117,200.00 - $193,400.00

Target Openings

1

What Is the Opportunity?

The position will be responsible for managing a team of employees who handle critical functions such as access and provisioning, SailPoint campaigns, and interfacing with corporate auditors. This position includes overseeing the team's work as well as serving as HR manager to the Access and Provisioning team.

As of the date of this posting, Travelers anticipates that this posting will remain open until 09/30/2025.

What Will You Do?

• Manage the effective use of staff to provide access and provisioning services that optimally balance speed, agility, and flexibility with security, compliance, and protection
• Collect and publish metrics on adherence to SLAs, quality control, and other critical aspects of access and provisioning work
• Collaborate with Enterprise partners including Cybersecurity, Identity and Access Management, Security Engineering, and Architecture along with the division’s technical and business areas to implement access management capabilities
• Engage on escalated access requests, issues, and demands to remove blockers and lead outcomes
• Develop and maintain strong partnerships with access requesting areas to ensure team alignment with service consumer needs
• Help team streamline and automate access and provisioning processes
• Provide key stakeholders and leadership with timely operational status updates
• HR management of Access and Provisioning team to include staffing, performance appraisals, and coaching
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor’s Degree in a STEM (Science, Technology, Engineering, Math) discipline preferred.
• Experience managing others and/or project teams preferred.
• Experience in Identity and Access Management
• Seven years of relevant experience with Cybersecurity practices, processes, and Cybersecurity event investigation/resolution preferred.

What is a Must Have?

• High school diploma or equivalent required.
• Five years of work experience within Computer Science or a related field required.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.