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The 2021 Personal Lines Leaders in this report are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies as reported in August. This list utilizes only the 2020 personal lines numbers of the independent agencies and brokerages that submitted data to the Top 100 agencies report.
Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency
Winning in a Soft Market: How MGAs and Wholesalers Use Speed, Choice, and Technology to Stay Ahead
Ethics of AI in the Claims Handling Process
Your Paper Payments Are Feeding a $32B Industry Problem