Earning Policyholder Trust in an Era of Modern Insurance Payments

In an era defined by rapid change, AI is resetting consumer expectations for seamless self-service...

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Insurance Journal’s Program Directory (Winter 2025)

From Accountants to Yachts and everything in between, Insurance Journal's Program Directory is ...

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The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…

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3 Association D&O Claims Drivers to Watch in 2026

From emotionally charged resident disputes to evolving legal standards, the insurance landscape for community associations is shifting fast. Is your…

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Agency Salary Survey Results ’26

Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…

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How Data Fuels MGA Growth: The Falcon Risk Services Success Story

Top-performing MGAs are using data to scale faster, operate smarter, and even compete at the level of major carriers ...

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Top 100 Independent P/C Agencies 2025

With a forward written by Andrea Wells (Insurance Journal’s VP of Content), the Top 100 list serves as a leaderboard…

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Broker Services Survey Results

Zywave's annual Broker Services Survey shares the truth of the escalating risk trajectory: clients rely on ...

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AI for Account Management:
Creating Value from Day 1

Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…

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Ethics of AI in the Claims Handling Process

AI systems are supposed to make things easier, getting things off our plates so that we can do other work.…

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A Risky Future Webinar: Telematics, AI, and the Future of Fleet Risk

Hosted by Insurance Journal’s Andrea Wells, this webinar examines how telematics and AI-powered tools are reshaping fleet risk profiles ...

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Winning in a Soft Market: How MGAs and Wholesalers Use Speed, Choice, and Technology to Stay Ahead

A soft insurance market changes the rules for MGAs and wholesalers. As price pressure grows, brokers shop more aggressively and…

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3 Serious Risks Lurking in Your Payment Workflow

Every check your agency processes carries hidden costs. From the hours spent on manual reconciliation to ...

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Protecting Insureds When the Cloud Goes Dark (A Risky Future Webinar)

Cloud outages brought business operations to a standstill worldwide in 2025, triggering significant ...

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Get Un-Replaceable: The AI Skills for Insurance Three-Pack

AI skills are a top strategic priority for insurance orgs in 2026. This three-pack of on-demand AI classes built for…

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