Beyond the Pilot: Why Some AI Fails & What Actually Scales in Insurance

If your organization is struggling to bridge the gap between interesting AI concepts and actual business impact, this panel provides…

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Weathering the Storm: When Disasters Strike, Fast Claims Matter

CAT events are routine. Can your claims network flex, scale and communicate before customers even ask?

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How AI Is Redefining Claims Training and Customer Experience

This session explores how modern technology can capture institutional knowledge and eliminate the manual grind ...

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Healthcare Market Report 2026

Healthcare liability isn't broken—but it is bending. This report explores what separates a submission that gets quoted from one that…

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Return to Work: An Effective Post-Loss Risk Management Strategy for Workplace Injuries

Your workers’ comp clients face a hidden cost: injured employees who never come back ...

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Agentic AI in Action

The term "agentic AI" is popping up more and more: autonomous systems that can take action without needing constant human…

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Insurance Journal’s Specialty Markets Directory (Winter ’26)

From Antiques to Workers' Comp and everything in between, this directory has everything agents and brokers need to place difficult…

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Top 6 Adjustments Commercial Lines Agencies Must Make to Thrive in This Softening Market

After years of a hard market, the multifamily and habitational segment is pushing very soft. Those who understand the mechanics…

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The Ultimate Multifamily Housing Risk Control Guide

In a landscape of skyrocketing claims and nuclear verdicts, “standard” risk management is no longer enough ...

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Scaling Customer Experience

Technology alone won't fix a fundamentally broken process. Watch this session today to explore how aligning your people, data, and…

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The Ultimate Employment Practices Guide

From harassment allegations to wrongful termination claims, employment lawsuits are the ...

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AI Is Helping to Hire the Future Workforce. What Are the Risks?

Tune in Tuesday as our panel of experts explore where AI enhances hiring and where it crosses the line ...

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MVPs 2026: Top Account Managers and CSRs

Welcome to Insurance Journal’s annual Most Valuable Players report for insurance agency customer service representatives and account managers. This report…

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Insurance Broker M&A Update: Navigating the Opportunities and Challenges in 2026

As markets adapts to shifting interest rate dynamics, signs of strain have begun to appear in the large-deal segment, creating…

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The Independent Insurance Agency’s Guide to AI & Automation

Most agencies think they need AI. What they actually need is a stronger ...

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