Featured Research
Special Report: Navigating the Escalating Risk Trajectory
Grounded in a proprietary dataset of 1M+ verified loss events, this report gives insurers, brokers, and risk managers the ...
More »MVPs 2026: Top Account Managers and CSRs
Welcome to Insurance Journal’s annual Most Valuable Players report for insurance agency customer service representatives and account managers. This report…
More »Scaling Customer Experience
Technology alone won't fix a fundamentally broken process. Watch this session today to explore how aligning your people, data, and…
More »Agents of the Year 2025
Every year, Insurance Journal sets out to find the independent agents who are raising the bar — not just in…
More »The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally
In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…
More »Improved Territory Definition: Pricing Auto Risk Beyond the Zip Code
Most auto carriers still define rating territory by zip code, a unit that isn’t standardized geographically and is often too…
More »How Data Fuels MGA Growth: The Falcon Risk Services Success Story
Top-performing MGAs are using data to scale faster, operate smarter, and even compete at the level of major carriers ...
More »Making Decisions in Difficult Risk Environments
In today's hyper-accelerated world of cyber threats, climate shifts, and social inflation, the greatest risk an insurer faces is the…
More »Making Workers’ Comp Claims Easier with Modernized Medical Payments
Workers’ comp and auto claims are complicated enough. Medical payments shouldn’t make them harder ...
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AI for Account Management:
Creating Value from Day 1
Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…
More »The Soft Market Advantage No One Talks About: Operational Excellence for MGAs
IPS Founder Tim Anders will share why he's never tried to be the price leader, and how fundamentally sound ...
More »The Agent’s Guide to Hotel Insurance: Trends, Exposures & Market Insights
Whether you currently write hotels or are looking to expand your hospitality book, this session will help you ...
More »Workers’ Comp Report & Directory
Workplace assaults grew 62% from 2011 to 2022 - nearly 5x faster than the broader violent assault rate ...
More »Insurance Broker M&A Update: Navigating the Opportunities and Challenges in 2026
As markets adapts to shifting interest rate dynamics, signs of strain have begun to appear in the large-deal segment, creating…
More »The Ultimate Multifamily Housing Risk Control Guide
In a landscape of skyrocketing claims and nuclear verdicts, “standard” risk management is no longer enough ...
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Insurance Journal’s Program Directory (Summer 2026)