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Featured Research

Insurance Journal’s Top 100 Independent P/C Agencies 2026

Insurance Journal’s Top 100 Independent P/C Agencies 2026

With a foreword written by Insurance Journal VP Andrea Wells, the Top 100 list serves as a leaderboard of the…

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AI for Account Management: <br/>Creating Value from Day 1

AI for Account Management:
Creating Value from Day 1

Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…

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MVPs 2026: Top Account Managers and CSRs

MVPs 2026: Top Account Managers and CSRs

Welcome to Insurance Journal’s annual Most Valuable Players report for insurance agency customer service representatives and account managers. This report…

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Insurance Journal’s Program Directory (Summer 2026)

Insurance Journal’s Program Directory (Summer 2026)

From Accountants to Yachts and everything in between, Insurance Journal's Program Directory is ...

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Agency Salary Survey Results ’26

Agency Salary Survey Results ’26

Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…

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Practical AI Strategies for Independent Agencies

Practical AI Strategies for Independent Agencies

This report gives you a clear-eyed look at what's working, what's risky, and how to match AI tools to your…

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Top 50 Commercial Lines Agencies 2025

Top 50 Commercial Lines Agencies 2025

The 2025 Commercial Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…

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Best Agencies to Work For 2026

Best Agencies to Work For 2026

The votes are in for the best independent agency to work for ...

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Insurance Journal’s Specialty Markets Directory (Summer ’26)

Insurance Journal’s Specialty Markets Directory (Summer ’26)

From Antiques to Workers' Comp and everything in between, this directory has everything agents and brokers need to place difficult…

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The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…

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The Perpetuation Question Most Owners Answer Too Late

The Perpetuation Question Most Owners Answer Too Late

Only about 1 in 4 privately held agency owners who set out to sell internally actually finish the job ...

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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

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How to Dominate in a Soft Market

How to Dominate in a Soft Market

Commercial property rates are down. In this strategy session, you'll learn how to protect your clients, your books, and your…

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Protecting Insureds When the Cloud Goes Dark (A Risky Future Webinar)

Protecting Insureds When the Cloud Goes Dark (A Risky Future Webinar)

Cloud outages brought business operations to a standstill worldwide in 2025, triggering significant ...

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Why P&C Leaders Are Going Digital with Disbursements

Why P&C Leaders Are Going Digital with Disbursements

Digital payments are the new standard. Policyholders want speed and clarity — and they’re choosing ...

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