The ROI of Claims Staffing

Current business wisdom looks at the claims department as an expense center, but what if the case could be made…

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Agents of the Year 2025

Every year, Insurance Journal sets out to find the independent agents who are raising the bar — not just in…

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Why P&C Leaders Are Going Digital with Disbursements

Digital payments are the new standard. Policyholders want speed and clarity — and they’re choosing ...

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The Soft Market Advantage No One Talks About: Operational Excellence for MGAs

IPS Founder Tim Anders will share why he's never tried to be the price leader, and how fundamentally sound ...

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The Independent Insurance Agency’s Guide to AI & Automation

Most agencies think they need AI. What they actually need is a stronger ...

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Practical AI Strategies for Independent Agencies

Sixty-eight percent of agencies plan to increase their use of AI over the next 12 months, but only 8.29% are…

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Making Workers’ Comp Claims Easier with Modernized Medical Payments

Workers’ comp and auto claims are complicated enough. Medical payments shouldn’t make them harder ...

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How to Win More Business in a Competitive Property Market

With abundant capacity, new carrier entrants and softening rates, it’s easy to let the property conversation come down to premium.…

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3 KPIs That Guide High-Performing MGAs and Wholesalers

Are you tracking the metrics that truly drive MGA and wholesaler growth-or just collecting data?

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Precision Recovery: How AI Agents Unlock the Full Value of Water Damage Subrogation

Recoverable indemnity is left unclaimed every day. AI agents can turn water damage subrogation into ...

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Workers’ Comp Report & Directory

Workplace assaults grew 62% from 2011 to 2022 - nearly 5x faster than the broader violent assault rate ...

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The Perpetuation Question Most Owners Answer Too Late

Only about 1 in 4 privately held agency owners who set out to sell internally actually finish the job. The…

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The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…

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Top 50 Commercial Lines Agencies 2025

The 2025 Commercial Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…

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Healthcare Market Report 2026

Healthcare liability isn't broken—but it is bending. This report explores what separates a submission that gets quoted from one that…

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