Featured Research
MVPs 2026: Top Account Managers and CSRs
Welcome to Insurance Journal’s annual Most Valuable Players report for insurance agency customer service representatives and account managers. This report…
More »Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency
Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…
More »Agents of the Year 2025
Every year, Insurance Journal sets out to find the independent agents who are raising the bar — not just in…
More »Agency Tech & Growth Outlook 2026
Learn where lean and large agencies break down and what high-performing agencies do differently to ...
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Insurance Journal’s Hospitality Risks Directory 2026
Searching for the right market for a hard-to-place hospitality risk? Look no further than Insurance Journal’s Hospitality Risks Directory —…
More »The Perpetuation Question Most Owners Answer Too Late
Only about 1 in 4 privately held agency owners who set out to sell internally actually finish the job ...
More »The Independent Insurance Agency’s Guide to AI & Automation
This guide gives independent agency leaders a practical framework for ...
More »Making Workers’ Comp Claims Easier with Modernized Medical Payments
Workers’ comp and auto claims are complicated enough. Medical payments shouldn’t make them harder ...
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Insurance Journal’s Top 100 Independent P/C Agencies 2026
With a forward written by Insurance Journal VP Andrea Wells, the Top 100 list serves as a leaderboard of the…
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Top 50 Commercial Lines Agencies 2025
The 2025 Commercial Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…
More »How to Win More Business in a Competitive Property Market
With abundant capacity, new carrier entrants and softening rates, it’s easy to let the property conversation come down to premium.…
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Expand Faster, Stay Compliant:
A Practical MGA Growth Framework
Learn to build a scalable framework that supports new products, new geographies, and long-term growth without significant CapEx ...
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Insurance Journal’s Program Directory (Summer 2026)
From Accountants to Yachts and everything in between, Insurance Journal's Program Directory is ...
More »3 KPIs That Guide High-Performing MGAs and Wholesalers
Are you tracking the metrics that truly drive MGA and wholesaler growth-or just collecting data?
More »Protecting Insureds When the Cloud Goes Dark (A Risky Future Webinar)
Cloud outages brought business operations to a standstill worldwide in 2025, triggering significant ...
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Insurance Journal’s Specialty Markets Directory (Summer ’26)
Insurance Journal’s Top 100 Independent P/C Agencies 2026