Featured Research
Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency
Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…
More »How AI Is Redefining Claims Training and Customer Experience
This session explores how modern technology can capture institutional knowledge and eliminate the manual grind ...
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Insurance Journal’s Hospitality Risks Directory 2026
Searching for the right market for a hard-to-place hospitality risk? Look no further than Insurance Journal’s Hospitality Risks Directory —…
More »The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally
In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…
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A Risky Future Webinar: Telematics, AI, and the Future of Fleet Risk
Hosted by Insurance Journal’s Andrea Wells, this webinar examines how telematics and AI-powered tools are reshaping fleet risk profiles ...
More »Workers’ Comp Report & Directory
Workplace assaults grew 62% from 2011 to 2022 - nearly 5x faster than the broader violent assault rate ...
More »Agency Tech & Growth Outlook 2026
Most independent agencies aren't underinvesting in technology — they're under-integrating it. See where distribution drag may be costing ...
More »Earning Policyholder Trust in an Era of Modern Insurance Payments
Get this guide to learn how to reinforce policyholder trust across the entire payment journey ...
More »Agentic AI in Action
The term "agentic AI" is popping up more and more: autonomous systems that can take action without needing constant human…
More »How Data Fuels MGA Growth: The Falcon Risk Services Success Story
Top-performing MGAs are using data to scale faster, operate smarter, and even compete at the level of major carriers ...
More »Weathering the Storm: When Disasters Strike, Fast Claims Matter
CAT events are routine. Can your claims network flex, scale and communicate before customers even ask?
More »Scaling Customer Experience
Technology alone won't fix a fundamentally broken process. Watch this session today to explore how aligning your people, data, and…
More »The Soft Market Advantage No One Talks About: Operational Excellence for MGAs
IPS Founder Tim Anders will share why he's never tried to be the price leader, and how fundamentally sound ...
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Agency Salary Survey Results ’26
Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…
More »Insurance Journal’s Specialty Markets Directory (Winter ’26)
From Antiques to Workers' Comp and everything in between, this directory has everything agents and brokers need to place difficult…
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Insurance Journal’s Program Directory (Summer 2026)