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Featured Research

Beyond the Pilot: Why Some AI Fails & What Actually Scales in Insurance

Beyond the Pilot: Why Some AI Fails & What Actually Scales in Insurance

If your organization is struggling to bridge the gap between interesting AI concepts and actual business impact, this panel provides…

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Weathering the Storm: When Disasters Strike, Fast Claims Matter

Weathering the Storm: When Disasters Strike, Fast Claims Matter

CAT events are routine. Can your claims network flex, scale and communicate before customers even ask?

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How AI Is Redefining Claims Training and Customer Experience

How AI Is Redefining Claims Training and Customer Experience

This session explores how modern technology can capture institutional knowledge and eliminate the manual grind ...

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Healthcare Market Report 2026

Healthcare Market Report 2026

Healthcare liability isn't broken—but it is bending. This report explores what separates a submission that gets quoted from one that…

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Return to Work: An Effective Post-Loss Risk Management Strategy for Workplace Injuries

Return to Work: An Effective Post-Loss Risk Management Strategy for Workplace Injuries

Your workers’ comp clients face a hidden cost: injured employees who never come back ...

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Agentic AI in Action

Agentic AI in Action

The term "agentic AI" is popping up more and more: autonomous systems that can take action without needing constant human…

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Insurance Journal’s Specialty Markets Directory (Winter ’26)

Insurance Journal’s Specialty Markets Directory (Winter ’26)

From Antiques to Workers' Comp and everything in between, this directory has everything agents and brokers need to place difficult…

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Top 6 Adjustments Commercial Lines Agencies Must Make to Thrive in This Softening Market

Top 6 Adjustments Commercial Lines Agencies Must Make to Thrive in This Softening Market

After years of a hard market, the multifamily and habitational segment is pushing very soft. Those who understand the mechanics…

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The Ultimate Multifamily Housing Risk Control Guide

The Ultimate Multifamily Housing Risk Control Guide

In a landscape of skyrocketing claims and nuclear verdicts, “standard” risk management is no longer enough ...

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Scaling Customer Experience

Scaling Customer Experience

Technology alone won't fix a fundamentally broken process. Watch this session today to explore how aligning your people, data, and…

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The Ultimate Employment Practices Guide

The Ultimate Employment Practices Guide

From harassment allegations to wrongful termination claims, employment lawsuits are the ...

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AI Is Helping to Hire the Future Workforce. What Are the Risks?

AI Is Helping to Hire the Future Workforce. What Are the Risks?

Tune in Tuesday as our panel of experts explore where AI enhances hiring and where it crosses the line ...

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MVPs 2026: Top Account Managers and CSRs

MVPs 2026: Top Account Managers and CSRs

Welcome to Insurance Journal’s annual Most Valuable Players report for insurance agency customer service representatives and account managers. This report…

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Insurance Broker M&A Update: Navigating the Opportunities and Challenges in 2026

Insurance Broker M&A Update: Navigating the Opportunities and Challenges in 2026

As markets adapts to shifting interest rate dynamics, signs of strain have begun to appear in the large-deal segment, creating…

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The Independent Insurance Agency’s Guide to AI & Automation

The Independent Insurance Agency’s Guide to AI & Automation

Most agencies think they need AI. What they actually need is a stronger ...

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