The ROI of Claims Staffing

Current business wisdom looks at the claims department as an expense center, but what if the case could be made…

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How AI Is Redefining Claims Training and Customer Experience

This session explores how modern technology can capture institutional knowledge and eliminate the manual grind ...

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The Compliance Door-Opener: How to Turn OSHA Deadlines into 2026 Pipeline

OSHA compliance is one of the most overlooked (and most powerful) door-openers in the insurance business ...

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The Ultimate Volunteer
Program Guide

What happens when a volunteer is injured on site? What if a volunteer inadvertently harms a resident?

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AI for Account Management:
Creating Value from Day 1

Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…

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The Insurance Fraud Playbook: Stop Losses Before They Hit
Your Books

Soft fraud accounts for 60% of P&C incidents. By the time a claim is filed or a payment fails, the…

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Why P&C Leaders Are Going Digital with Disbursements

Digital payments are the new standard. Policyholders want speed and clarity — and they’re choosing ...

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Scaling Customer Experience

Technology alone won't fix a fundamentally broken process. Watch this session today to explore how aligning your people, data, and…

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AI on the Frontlines of Disaster Risk Management

In this episode of Between the Lines with Elizabeth Blosfield, we'll dive into how insurers are deploying AI to ...

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Top 6 Adjustments Commercial Lines Agencies Must Make to Thrive in This Softening Market

After years of a hard market, the multifamily and habitational segment is pushing very soft. Those who understand the mechanics…

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Insurance Journal’s Hospitality Risks Directory 2026

Searching for the right market for a hard-to-place hospitality risk? Look no further than Insurance Journal’s Hospitality Risks Directory —…

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How Data Fuels MGA Growth: The Falcon Risk Services Success Story

Top-performing MGAs are using data to scale faster, operate smarter, and even compete at the level of major carriers ...

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The Independent Insurance Agency’s Guide to AI & Automation

Most agencies think they need AI. What they actually need is a stronger ...

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AI Is Helping to Hire the Future Workforce. What Are the Risks?

Tune in Tuesday as our panel of experts explore where AI enhances hiring and where it crosses the line ...

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The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…

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