Research & Trends

Featured Research

This guide gives independent agency leaders a practical framework for building the workflow clarity, data discipline, and governance that make…

From Accountants to Yachts and everything in between, Insurance Journal's Program Directory is ...

Recoverable indemnity is left unclaimed every day. AI agents can turn water damage subrogation into ...

With a forward written by Insurance Journal VP Andrea Wells, the Top 100 list serves as a leaderboard of the…

Current business wisdom looks at the claims department as an expense center, but what if the case could be made…

Only about 1 in 4 privately held agency owners who set out to sell internally actually finish the job ...

Digital payments are the new standard. Policyholders want speed and clarity — and they’re choosing ...

Cloud outages brought business operations to a standstill worldwide in 2025, triggering significant ...

OSHA compliance is one of the most overlooked (and most powerful) door-openers in the insurance business ...

Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…

Workers’ comp and auto claims are complicated enough. Medical payments shouldn’t make them harder ...

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

Are you tracking the metrics that truly drive MGA and wholesaler growth-or just collecting data?

Healthcare liability isn't broken—but it is bending. This report explores what separates a submission that gets quoted from one that…

Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…