Featured Research
Agentic AI in Action
The term "agentic AI" is popping up more and more: autonomous systems that can take action without needing constant human…
More »How Insurance Agencies Can Use Voice AI to Capture Market Share and Scale Profitably
Market share is shifting rapidly. Agencies that move decisively on Voice AI will be the ones positioned to ...
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The Compliance Door-Opener: How to Turn OSHA Deadlines into 2026 Pipeline
OSHA compliance is one of the most overlooked (and most powerful) door-openers in the insurance business ...
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AI for Account Management:
Creating Value from Day 1
Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…
More »Optimizing Auto Injury Claims: Where Evidence Meets Outcomes
Watch to see how ODG for Auto Injury empowers claims professionals to excel in arbitration, litigation, and negotiations while optimizing…
More »The ROI of Claims Staffing
Current business wisdom looks at the claims department as an expense center, but what if the case could be made…
More »Agency Tech & Growth Outlook 2026
Most independent agencies aren't underinvesting in technology — they're under-integrating it. See where distribution drag may be costing ...
More »Special Report: Navigating the Escalating Risk Trajectory
Grounded in a proprietary dataset of 1M+ verified loss events, this report gives insurers, brokers, and risk managers the ...
More »Why P&C Leaders Are Going Digital with Disbursements
Digital payments are the new standard. Policyholders want speed and clarity — and they’re choosing ...
More »Scaling Customer Experience
Technology alone won't fix a fundamentally broken process. Watch this session today to explore how aligning your people, data, and…
More »The Ultimate Employment Practices Guide
From harassment allegations to wrongful termination claims, employment lawsuits are the ...
More »Supporting Rapid & Compliant Growth for MGAs: A McKee Risk Management Success Story
Supporting your MGA’s growth plans with the right tech to scale rapidly and remain compliant is essential. In this session,…
More »Weathering the Storm: When Disasters Strike, Fast Claims Matter
CAT events are routine. Can your claims network flex, scale and communicate before customers even ask?
More »3 KPIs That Guide High-Performing MGAs and Wholesalers
Are you tracking the metrics that truly drive MGA and wholesaler growth-or just collecting data?
More »How AI Is Redefining Claims Training and Customer Experience
This session explores how modern technology can capture institutional knowledge and eliminate the manual grind ...
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Insurance Journal’s Program Directory (Summer 2026)