Protecting Insureds When the Cloud Goes Dark (A Risky Future Webinar)

Cloud outages brought business operations to a standstill worldwide in 2025, triggering significant ...

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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

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How AI Is Redefining Claims Training and Customer Experience

This session explores how modern technology can capture institutional knowledge and eliminate the manual grind ...

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Scaling Customer Experience

Technology alone won't fix a fundamentally broken process. Watch this session today to explore how aligning your people, data, and…

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AI Is Helping to Hire the Future Workforce. What Are the Risks?

Tune in Tuesday as our panel of experts explore where AI enhances hiring and where it crosses the line ...

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Making Decisions in Difficult Risk Environments

In today's hyper-accelerated world of cyber threats, climate shifts, and social inflation, the greatest risk an insurer faces is the…

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The ROI of Claims Staffing

Current business wisdom looks at the claims department as an expense center, but what if the case could be made…

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Workers’ Comp Report & Directory

Workplace assaults grew 62% from 2011 to 2022 - nearly 5x faster than the broader violent assault rate ...

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Supporting Rapid & Compliant Growth for MGAs: A McKee Risk Management Success Story

Supporting your MGA’s growth plans with the right tech to scale rapidly and remain compliant is essential. In this session,…

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The Ultimate Volunteer
Program Guide

What happens when a volunteer is injured on site? What if a volunteer inadvertently harms a resident?

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How Insurance Agencies Can Use Voice AI to Capture Market Share and Scale Profitably

Market share is shifting rapidly. Agencies that move decisively on Voice AI will be the ones positioned to ...

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Insurance Journal’s Program Directory (Summer 2026)

From Accountants to Yachts and everything in between, Insurance Journal's Program Directory is ...

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The Soft Market Advantage No One Talks About: Operational Excellence for MGAs

IPS Founder Tim Anders will share why he's never tried to be the price leader, and how fundamentally sound ...

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The Agent’s Guide to Hotel Insurance: Trends, Exposures & Market Insights

Whether you currently write hotels or are looking to expand your hospitality book, this session will help you confidently advise…

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Insurance Journal’s Specialty Markets Directory (Winter ’26)

From Antiques to Workers' Comp and everything in between, this directory has everything agents and brokers need to place difficult…

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