MVPs 2026: Top Account Managers and CSRs

Welcome to Insurance Journal’s annual Most Valuable Players report for insurance agency customer service representatives and account managers. This report…

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2026 Broker Services Survey Results

This survey of 1,400 employers reveals why clients leave, the service gaps costing brokers business, and five long-term trends reshaping…

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AI for Account Management:
Creating Value from Day 1

Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…

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The Agent’s Guide to Hotel Insurance: Trends, Exposures & Market Insights

Whether you currently write hotels or are looking to expand your hospitality book, this session will help you ...

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The Perpetuation Question Most Owners Answer Too Late

Only about 1 in 4 privately held agency owners who set out to sell internally actually finish the job ...

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Practical AI Strategies for Independent Agencies

This report gives you a clear-eyed look at what's working, what's risky, and how to match AI tools to your…

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Your Producers Are Already Using AI: A Practical Guide to Getting Your Systems Properly Connected

Your producers already lean on Copilot, Claude, and ChatGPT to draft prospecting emails and compare coverage. But generic AI cannot…

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Top 20 Agency Partnerships 2026

This year’s Top 20 Agency Partnerships report ranks the leading networks, aggregators, clusters, and franchise organizations by ...

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Insurance Journal’s Top 100 Independent P/C Agencies 2026

With a forward written by Insurance Journal VP Andrea Wells, the Top 100 list serves as a leaderboard of the…

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Why Excess Liability Matters for Senior Care Organizations

For senior care operators, assembling a complete excess liability tower has become one of the toughest ...

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E&S Property Market Report 2026

What’s Inside // A look at the market forces driving greater buyer leverage, insight into how pricing competition is ...

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The Soft Market Advantage No One Talks About: Operational Excellence for MGAs

IPS Founder Tim Anders will share why he's never tried to be the price leader, and how fundamentally sound ...

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How To Write Flood Insurance

Part of the Academy of Insurance’s highly-rated How to Write series, this session gives you the know-how to confidently place…

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Protecting Insureds When the Cloud Goes Dark (A Risky Future Webinar)

Cloud outages brought business operations to a standstill worldwide in 2025, triggering significant ...

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The Cost of an Empty Desk:
How Claims Staffing Protects the Bottom Line

When insurers reduce claims staffing or place inexperienced adjusters on complex files, the apparent savings can quickly be overwhelmed by…

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