Featured Research
3 KPIs That Guide High-Performing MGAs and Wholesalers
Are you tracking the metrics that truly drive MGA and wholesaler growth-or just collecting data?
More »Agency Tech & Growth Outlook 2026
Most independent agencies aren't underinvesting in technology — they're under-integrating it. See where distribution drag may be costing ...
More »Making Decisions in Difficult Risk Environments
In today's hyper-accelerated world of cyber threats, climate shifts, and social inflation, the greatest risk an insurer faces is the…
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Agency Salary Survey Results ’26
Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…
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Insurance Journal’s Program Directory (Summer 2026)
From Accountants to Yachts and everything in between, Insurance Journal's Program Directory is ...
More »Supporting Rapid & Compliant Growth for MGAs: A McKee Risk Management Success Story
Supporting your MGA’s growth plans with the right tech to scale rapidly and remain compliant is essential. In this session,…
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AI for Account Management:
Creating Value from Day 1
Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…
More »From Start to Sale: The Growth Guide for Independent Agencies
Whether you are about to start your own independent agency, are already established, or about to sell, this guide shares…
More »Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency
Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…
More »The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally
In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…
More »MVPs 2026: Top Account Managers and CSRs
Welcome to Insurance Journal’s annual Most Valuable Players report for insurance agency customer service representatives and account managers. This report…
More »Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle
40 days. That’s the average length of time it takes to move from first notice of loss to final payment…
More »The Ultimate Multifamily Housing Risk Control Guide
In a landscape of skyrocketing claims and nuclear verdicts, “standard” risk management is no longer enough ...
More »Beyond the Pilot: Why Some AI Fails & What Actually Scales in Insurance
If your organization is struggling to bridge the gap between interesting AI concepts and actual business impact, this panel provides…
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The Ultimate Volunteer
Program Guide
What happens when a volunteer is injured on site? What if a volunteer inadvertently harms a resident?
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Insurance Journal’s Program Directory (Summer 2026)