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Featured Research

Beyond the Pilot: Why Some AI Fails & What Actually Scales in Insurance

Beyond the Pilot: Why Some AI Fails & What Actually Scales in Insurance

If your organization is struggling to bridge the gap between interesting AI concepts and actual business impact, this panel provides…

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Agentic AI in Action

Agentic AI in Action

The term "agentic AI" is popping up more and more: autonomous systems that can take action without needing constant human…

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The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…

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Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle

Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle

40 days. That’s the average length of time it takes to move from first notice of loss to final payment…

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Agents of the Year 2025

Agents of the Year 2025

Every year, Insurance Journal sets out to find the independent agents who are raising the bar — not just in…

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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

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The Compliance Door-Opener: How to Turn OSHA Deadlines into 2026 Pipeline

The Compliance Door-Opener: How to Turn OSHA Deadlines into 2026 Pipeline

OSHA compliance is one of the most overlooked (and most powerful) door-openers in the insurance business ...

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The Ultimate Employment Practices Guide

The Ultimate Employment Practices Guide

From harassment allegations to wrongful termination claims, employment lawsuits are among the costliest ...

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AI on the Frontlines of Disaster Risk Management

AI on the Frontlines of Disaster Risk Management

In this episode of Between the Lines with Elizabeth Blosfield, we'll dive into how insurers are deploying AI to ...

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Top 50 Commercial Lines Agencies 2025

Top 50 Commercial Lines Agencies 2025

The 2025 Commercial Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…

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Optimizing Auto Injury Claims: Where Evidence Meets Outcomes

Optimizing Auto Injury Claims: Where Evidence Meets Outcomes

Watch to see how ODG for Auto Injury empowers claims professionals to excel in arbitration, litigation, and negotiations while optimizing…

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Return to Work: An Effective Post-Loss Risk Management Strategy for Workplace Injuries

Return to Work: An Effective Post-Loss Risk Management Strategy for Workplace Injuries

Your workers’ comp clients face a hidden cost: injured employees who never come back ...

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Weathering the Storm: When Disasters Strike, Fast Claims Matter

Weathering the Storm: When Disasters Strike, Fast Claims Matter

CAT events are routine. Can your claims network flex, scale and communicate before customers even ask?

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Healthcare Market Report 2026

Healthcare Market Report 2026

Healthcare liability isn't broken—but it is bending. This report explores what separates a submission that gets quoted from one that…

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AI Is Helping to Hire the Future Workforce. What Are the Risks?

AI Is Helping to Hire the Future Workforce. What Are the Risks?

Tune in Tuesday as our panel of experts explore where AI enhances hiring and where it crosses the line ...

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