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Featured Research

Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

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Return to Work: An Effective Post-Loss Risk Management Strategy for Workplace Injuries

Return to Work: An Effective Post-Loss Risk Management Strategy for Workplace Injuries

Your workers’ comp clients face a hidden cost: injured employees who never come back ...

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Insurance Broker M&A Update: Navigating the Opportunities and Challenges in 2026

Insurance Broker M&A Update: Navigating the Opportunities and Challenges in 2026

As markets adapts to shifting interest rate dynamics, signs of strain have begun to appear in the large-deal segment, creating…

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A Risky Future Webinar: Telematics, AI, and the Future of Fleet Risk

A Risky Future Webinar: Telematics, AI, and the Future of Fleet Risk

Hosted by Insurance Journal’s Andrea Wells, this webinar examines how telematics and AI-powered tools are reshaping fleet risk profiles ...

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Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle

Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle

40 days. That’s the average length of time it takes to move from first notice of loss to final payment…

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The Insurance Fraud Playbook: Stop Losses Before They Hit <br>Your Books

The Insurance Fraud Playbook: Stop Losses Before They Hit
Your Books

Leading carriers are flipping the model and catching fraud before it enters the workflow with a 3-step ...

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The Compliance Door-Opener: How to Turn OSHA Deadlines into 2026 Pipeline

The Compliance Door-Opener: How to Turn OSHA Deadlines into 2026 Pipeline

OSHA compliance is one of the most overlooked (and most powerful) door-openers in the insurance business ...

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Agency Tech & Growth Outlook 2026

Agency Tech & Growth Outlook 2026

Most independent agencies aren't underinvesting in technology — they're under-integrating it. See where distribution drag may be costing ...

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Beyond Price: Operational Excellence as a Growth Strategy for MGAs & Wholesalers

Beyond Price: Operational Excellence as a Growth Strategy for MGAs & Wholesalers

For leaders looking to grow without relying on constant fire drills, this guide offers a practical framework for ...

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The Agency Performance Playbook

The Agency Performance Playbook

The six-step framework agency leaders are using to eliminate distribution drag and drive measurable improvements in margin, efficiency, and growth…

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How AI Is Redefining Claims Training and Customer Experience

How AI Is Redefining Claims Training and Customer Experience

This session explores how modern technology can capture institutional knowledge and eliminate the manual grind ...

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Agency Salary Survey Results ’26

Agency Salary Survey Results ’26

Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…

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The Agent’s Guide to Hotel Insurance: Trends, Exposures & Market Insights

The Agent’s Guide to Hotel Insurance: Trends, Exposures & Market Insights

Whether you currently write hotels or are looking to expand your hospitality book, this session will help you ...

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Beyond the Pilot: Why Some AI Fails & What Actually Scales in Insurance

Beyond the Pilot: Why Some AI Fails & What Actually Scales in Insurance

If your organization is struggling to bridge the gap between interesting AI concepts and actual business impact, this panel provides…

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Scaling Customer Experience

Scaling Customer Experience

Technology alone won't fix a fundamentally broken process. Watch this session today to explore how aligning your people, data, and…

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