Featured Research
How Insurance Agencies Can Use Voice AI to Capture Market Share and Scale Profitably
Market share is shifting rapidly. Agencies that move decisively on Voice AI will be the ones positioned to ...
More »Agentic AI in Action
The term "agentic AI" is popping up more and more: autonomous systems that can take action without needing constant human…
More »Weathering the Storm: When Disasters Strike, Fast Claims Matter
CAT events are routine. Can your claims network flex, scale and communicate before customers even ask?
More »From Start to Sale: The Growth Guide for Independent Agencies
Whether you are about to start your own independent agency, are already established, or about to sell, this ...
More »Top 6 Adjustments Commercial Lines Agencies Must Make to Thrive in This Softening Market
After years of a hard market, the multifamily and habitational segment is pushing very soft. Those who understand the mechanics…
More »Protecting Insureds When the Cloud Goes Dark (A Risky Future Webinar)
Cloud outages brought business operations to a standstill worldwide in 2025, triggering significant ...
More »The Independent Insurance Agency’s Guide to AI & Automation
Most agencies think they need AI. What they actually need is a stronger ...
More »How Data Fuels MGA Growth: The Falcon Risk Services Success Story
Top-performing MGAs are using data to scale faster, operate smarter, and even compete at the level of major carriers ...
More »Insurance Broker M&A Update: Navigating the Opportunities and Challenges in 2026
As markets adapts to shifting interest rate dynamics, signs of strain have begun to appear in the large-deal segment, creating…
More »The Agent’s Guide to Hotel Insurance: Trends, Exposures & Market Insights
Whether you currently write hotels or are looking to expand your hospitality book, this session will help you confidently advise…
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Reimagining P&C Claims Performance: A Modern Approach
to Medical Payments
Learn how a single point of control for payments, claimant communications, and provider communications can ...
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The Insurance Fraud Playbook: Stop Losses Before They Hit
Your Books
Leading carriers are flipping the model and catching fraud before it enters the workflow with a 3-step ...
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The Compliance Door-Opener: How to Turn OSHA Deadlines into 2026 Pipeline
OSHA compliance is one of the most overlooked (and most powerful) door-openers in the insurance business ...
More »How AI Is Redefining Claims Training and Customer Experience
This session explores how modern technology can capture institutional knowledge and eliminate the manual grind ...
More »The Ultimate Employment Practices Guide
From harassment allegations to wrongful termination claims, employment lawsuits are among the costliest ...
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Insurance Journal’s Program Directory (Summer 2026)