Weathering the Storm: When Disasters Strike, Fast Claims Matter

CAT events are routine. Can your claims network flex, scale and communicate before customers even ask?

More »

AI for Account Management:
Creating Value from Day 1

Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…

More »

The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…

More »

Why P&C Leaders Are Going Digital with Disbursements

Digital payments are the new standard. Policyholders want speed and clarity — and they’re choosing ...

More »

Agents of the Year 2025

Every year, Insurance Journal sets out to find the independent agents who are raising the bar — not just in…

More »

The Perpetuation Question Most Owners Answer Too Late

Only about 1 in 4 privately held agency owners who set out to sell internally actually finish the job ...

More »

Agency Salary Survey Results ’26

Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…

More »

Best Agencies to Work For 2026

The votes are in for the best independent agency to work for ...

More »

Top 50 Commercial Lines Agencies 2025

The 2025 Commercial Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…

More »

Your Producers Are Already Using AI: A Practical Guide to Getting Your Systems Properly Connected

Your producers already lean on Copilot, Claude, and ChatGPT to draft prospecting emails and compare coverage. But generic AI cannot…

More »

Protecting Insureds When the Cloud Goes Dark (A Risky Future Webinar)

Cloud outages brought business operations to a standstill worldwide in 2025, triggering significant ...

More »

Improved Territory Definition: Pricing Auto Risk Beyond the Zip Code

See how a granular, location-based view of risk leads to more accurate and competitive auto pricing ...

More »

The Cost of an Empty Desk:
How Claims Staffing Protects the Bottom Line

When insurers reduce claims staffing or place inexperienced adjusters on complex files, the apparent savings can quickly be overwhelmed by…

More »

Video or Video Intelligence?
The 7-Point Test Every Claims Leader Should Run Before Buying

Learn what separates a real video evidence platform from a glorified media library ...

More »

MVPs 2026: Top Account Managers and CSRs

Welcome to Insurance Journal’s annual Most Valuable Players report for insurance agency customer service representatives and account managers. This report…

More »