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Featured Research

The ROI of Claims Staffing

The ROI of Claims Staffing

Current business wisdom looks at the claims department as an expense center, but what if the case could be made…

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AI for Account Management: <br/>Creating Value from Day 1

AI for Account Management:
Creating Value from Day 1

Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…

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Top 100 Independent P/C Agencies 2025

Top 100 Independent P/C Agencies 2025

With a forward written by Andrea Wells (Insurance Journal’s VP of Content), the Top 100 list serves as a leaderboard…

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From Start to Sale: The Growth Guide for Independent Agencies

From Start to Sale: The Growth Guide for Independent Agencies

Whether you are about to start your own independent agency, are already established, or about to sell, this ...

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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

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Top 50 Commercial Lines Agencies 2025

Top 50 Commercial Lines Agencies 2025

The 2025 Commercial Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…

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Agents of the Year 2025

Agents of the Year 2025

Every year, Insurance Journal sets out to find the independent agents who are raising the bar — not just in…

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Insurance Journal’s Hospitality Risks Directory 2026

Insurance Journal’s Hospitality Risks Directory 2026

Searching for the right market for a hard-to-place hospitality risk? Look no further than Insurance Journal’s Hospitality Risks Directory —…

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The Ultimate Multifamily Housing Risk Control Guide

The Ultimate Multifamily Housing Risk Control Guide

In a landscape of skyrocketing claims and nuclear verdicts, “standard” risk management is no longer enough ...

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Workers’ Comp Report & Directory

Workers’ Comp Report & Directory

Workplace assaults grew 62% from 2011 to 2022 — nearly 5x faster than the broader violent assault rate. For workers'…

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Weathering the Storm: When Disasters Strike, Fast Claims Matter

Weathering the Storm: When Disasters Strike, Fast Claims Matter

CAT events are routine. Can your claims network flex, scale and communicate before customers even ask?

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Top 6 Adjustments Commercial Lines Agencies Must Make to Thrive in This Softening Market

Top 6 Adjustments Commercial Lines Agencies Must Make to Thrive in This Softening Market

After years of a hard market, the multifamily and habitational segment is pushing very soft. Those who understand the mechanics…

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Reimagining P&C Claims Performance: A Modern Approach <br/>to Medical Payments

Reimagining P&C Claims Performance: A Modern Approach
to Medical Payments

Learn how a single point of control for payments, claimant communications, and provider communications can streamline the end-to-end claims experience…

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AI on the Frontlines of Disaster Risk Management

AI on the Frontlines of Disaster Risk Management

In this episode of Between the Lines with Elizabeth Blosfield, we'll dive into how insurers are deploying AI to ...

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Top Agency Partnerships 2025

Top Agency Partnerships 2025

This year’s Top Agency Partnerships report ranks the leading organizations by revenue while exploring the strategies ...

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