Ethics of AI in the Claims Handling Process

AI systems are supposed to make things easier, getting things off our plates so that we can do other work.…

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Top 100 Independent P/C Agencies 2025

With a forward written by Andrea Wells (Insurance Journal’s VP of Content), the Top 100 list serves as a leaderboard…

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Improving Workers’ Comp Outcomes for Employers, Employees, and the Industry

Market trends, preventive and proactive claims management tactics, and ...

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Optimizing Auto Injury Claims: Where Evidence Meets Outcomes

Watch to see how ODG for Auto Injury empowers claims professionals to excel in arbitration, litigation, and negotiations while optimizing…

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Insurance Journal’s Specialty Markets Directory (Winter ’26)

From Antiques to Workers' Comp and everything in between, this directory has everything agents and brokers need to place difficult…

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Agentic AI in Action

The term "agentic AI" is popping up more and more: autonomous systems that can take action without needing constant human…

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Agents of the Year 2025

Every year, Insurance Journal sets out to find the independent agents who are raising the bar — not just in…

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A Risky Future Webinar: Telematics, AI, and the Future of Fleet Risk

Hosted by Insurance Journal’s Andrea Wells, this webinar examines how telematics and AI-powered tools are reshaping fleet risk profiles ...

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Insurance Journal’s Program Directory (Winter 2025)

From Accountants to Yachts and everything in between, Insurance Journal's Program Directory is ...

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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by ...

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What Every Insurer Should Know About Housing Fleet Operations

Whether you’re underwriting housing accounts or advising clients on risk management, understanding what separates a well-managed fleet from a liability…

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MVPs 2025: Top Account Managers and CSRs

This report features 13 MVPs who define what it means to be a successful CSR and/or account manager in today's…

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Winning in a Soft Market: How MGAs and Wholesalers Use Speed, Choice, and Technology to Stay Ahead

A soft insurance market changes the rules for MGAs and wholesalers. As price pressure grows, brokers shop more aggressively and…

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3 KPIs That Guide High-Performing MGAs and Wholesalers

Are you tracking the metrics that truly drive MGA and wholesaler growth-or just collecting data?

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The Ultimate Multifamily Housing Risk Control Guide

In a landscape of skyrocketing claims and nuclear verdicts, “standard” risk management is no longer enough ...

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