Featured Research
Return to Work: An Effective Post-Loss Risk Management Strategy for Workplace Injuries
Your clients with workers’ comp exposure are sitting on a hidden cost: injured employees who never come back ...
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Agents of the Year 2025
Every year, Insurance Journal sets out to find the independent agents who are raising the bar — not just in…
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Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle
40 days. That’s the average length of time it takes to move from first notice of loss to final payment…
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Optimizing Auto Injury Claims: Where Evidence Meets Outcomes
Watch to see how ODG for Auto Injury empowers claims professionals to excel in arbitration, litigation, and negotiations while optimizing…
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AI for Account Management:
Creating Value from Day 1
Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…
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How Insurance Agencies Can Use Voice AI to Capture Market Share and Scale Profitably
Market share is shifting rapidly. Agencies that move decisively on Voice AI will be the ones positioned to ...
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Agentic AI in Action
The term "agentic AI" is popping up more and more: autonomous systems that can take action without needing constant human…
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The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally
In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…
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Last Call: Casualty Market Report 2026
Gain the predictive insights and strategic discipline needed to succeed in a smarter, more resilient market ...
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Special Report: Navigating the Escalating Risk Trajectory
Six forces reshaping how insurers, brokers, and businesses manage risk — backed by 1M+ loss events and $10T in loss…
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MVPs 2025: Top Account Managers and CSRs
This report features 13 MVPs who define what it means to be a successful CSR and/or account manager in today's…
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The ROI of Claims Staffing
Current business wisdom looks at the claims department as an expense center, but what if the case could be made…
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AI on the Frontlines of Disaster Risk Management
In this episode of Between the Lines with Elizabeth Blosfield, we'll dive into how insurers are deploying AI to ...
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The Compliance Door-Opener: How to Turn OSHA Deadlines into 2026 Pipeline
OSHA compliance is one of the most overlooked (and most powerful) door-openers in the insurance business ...
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Insurance Journal’s Hospitality Risks Directory 2026
Searching for the right market for a hard-to-place hospitality risk? Look no further than Insurance Journal’s Hospitality Risks Directory —…
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Earning Policyholder Trust in an Era of Modern Insurance Payments
AI for Account Management: 
Weathering the Storm: When Disasters Strike, Fast Claims Matter
Beyond the Pilot: Why Some AI Fails & What Actually Scales in Insurance
Making Decisions in Difficult Risk Environments
Scaling Customer Experience
How AI Is Redefining Claims Training and Customer Experience