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Featured Research

Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

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Special Report: Navigating the Escalating Risk Trajectory

Special Report: Navigating the Escalating Risk Trajectory

Six forces reshaping how insurers, brokers, and businesses manage risk — backed by 1M+ loss events and $10T in loss…

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Reimagining P&C Claims Performance: A Modern Approach <br/>to Medical Payments

Reimagining P&C Claims Performance: A Modern Approach
to Medical Payments

Learn how a single point of control for payments, claimant communications, and provider communications can streamline the end-to-end claims experience…

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The Ultimate Employment Practices Guide

The Ultimate Employment Practices Guide

From harassment allegations to wrongful termination claims, employment lawsuits are among the costliest ...

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Insurance Broker M&A Update: Navigating the Opportunities and Challenges in 2026

Insurance Broker M&A Update: Navigating the Opportunities and Challenges in 2026

As markets adapts to shifting interest rate dynamics, signs of strain have begun to appear in the large-deal segment, creating…

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AI Is Helping to Hire the Future Workforce. What Are the Risks?

AI Is Helping to Hire the Future Workforce. What Are the Risks?

Tune in Tuesday as our panel of experts explore where AI enhances hiring and where it crosses the line ...

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Why P&C Leaders Are Going Digital with Disbursements

Why P&C Leaders Are Going Digital with Disbursements

Digital payments are the new standard. Policyholders want speed and clarity — and they’re choosing ...

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How Data Fuels MGA Growth: The Falcon Risk Services Success Story

How Data Fuels MGA Growth: The Falcon Risk Services Success Story

Top-performing MGAs are using data to scale faster, operate smarter, and even compete at the level of major carriers ...

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MVPs 2025: Top Account Managers and CSRs

MVPs 2025: Top Account Managers and CSRs

This report features 13 MVPs who define what it means to be a successful CSR and/or account manager in today's…

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Return to Work: An Effective Post-Loss Risk Management Strategy for Workplace Injuries

Return to Work: An Effective Post-Loss Risk Management Strategy for Workplace Injuries

Your clients with workers’ comp exposure are sitting on a hidden cost: injured employees who never come back ...

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The Compliance Door-Opener: How to Turn OSHA Deadlines into 2026 Pipeline

The Compliance Door-Opener: How to Turn OSHA Deadlines into 2026 Pipeline

OSHA compliance is one of the most overlooked (and most powerful) door-openers in the insurance business ...

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Key Takeaways from the InsurTech Summit 2025

Key Takeaways from the InsurTech Summit 2025

A must-read for insurance executives, this informative document is succinct yet contains all the essential insights ...

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Insurance Journal’s Specialty Markets Directory (Winter ’26)

Insurance Journal’s Specialty Markets Directory (Winter ’26)

From Antiques to Workers' Comp and everything in between, this directory has everything agents and brokers need to place difficult…

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The Ultimate Volunteer <br/>Program Guide

The Ultimate Volunteer
Program Guide

What happens when a volunteer is injured on site? What if a volunteer inadvertently harms a resident?

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How AI Is Redefining Claims Training and Customer Experience

How AI Is Redefining Claims Training and Customer Experience

This session explores how modern technology can capture institutional knowledge and eliminate the manual grind ...

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