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Featured Research

Weathering the Storm: When Disasters Strike, Fast Claims Matter

Weathering the Storm: When Disasters Strike, Fast Claims Matter

CAT events are routine. Can your claims network flex, scale and communicate before customers even ask?

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Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle

Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle

40 days. That’s the average length of time it takes to move from first notice of loss to final payment…

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Special Report: Navigating the Escalating Risk Trajectory

Special Report: Navigating the Escalating Risk Trajectory

Grounded in a proprietary dataset of 1M+ verified loss events, this report gives insurers, brokers, and risk managers the ...

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From Start to Sale: The Growth Guide for Independent Agencies

From Start to Sale: The Growth Guide for Independent Agencies

Whether you are about to start your own independent agency, are already established, or about to sell, this ...

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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

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A Risky Future Webinar: Telematics, AI, and the Future of Fleet Risk

A Risky Future Webinar: Telematics, AI, and the Future of Fleet Risk

Hosted by Insurance Journal’s Andrea Wells, this webinar examines how telematics and AI-powered tools are reshaping fleet risk profiles ...

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Insurance Journal’s Hospitality Risks Directory 2026

Insurance Journal’s Hospitality Risks Directory 2026

Searching for the right market for a hard-to-place hospitality risk? Look no further than Insurance Journal’s Hospitality Risks Directory —…

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Making Decisions in Difficult Risk Environments

Making Decisions in Difficult Risk Environments

In today's hyper-accelerated world of cyber threats, climate shifts, and social inflation, the greatest risk an insurer faces is the…

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How AI Is Redefining Claims Training and Customer Experience

How AI Is Redefining Claims Training and Customer Experience

This session explores how modern technology can capture institutional knowledge and eliminate the manual grind ...

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Earning Policyholder Trust in an Era of Modern Insurance Payments

Earning Policyholder Trust in an Era of Modern Insurance Payments

Get this guide to learn how to reinforce policyholder trust across the entire payment journey ...

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Agency Salary Survey Results ’26

Agency Salary Survey Results ’26

Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…

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Insurance Broker M&A Update: Navigating the Opportunities and Challenges in 2026

Insurance Broker M&A Update: Navigating the Opportunities and Challenges in 2026

As markets adapts to shifting interest rate dynamics, signs of strain have begun to appear in the large-deal segment, creating…

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How Insurance Agencies Can Use Voice AI to Capture Market Share and Scale Profitably

How Insurance Agencies Can Use Voice AI to Capture Market Share and Scale Profitably

Market share is shifting rapidly. Agencies that move decisively on Voice AI will be the ones positioned to ...

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Agentic AI in Action

Agentic AI in Action

The term "agentic AI" is popping up more and more: autonomous systems that can take action without needing constant human…

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Scaling Customer Experience

Scaling Customer Experience

Technology alone won't fix a fundamentally broken process. Watch this session today to explore how aligning your people, data, and…

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