Featured Research
Agency Salary Survey Results ’26
Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…
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Agentic AI in Action
The term "agentic AI" is popping up more and more: autonomous systems that can take action without needing constant human…
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Top Agency Partnerships 2025
This year’s Top Agency Partnerships report ranks the leading organizations by revenue while exploring the strategies ...
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The Ultimate Volunteer
Program Guide
What happens when a volunteer is injured on site? What if a volunteer inadvertently harms a resident?
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Making Decisions in Difficult Risk Environments
In today's hyper-accelerated world of cyber threats, climate shifts, and social inflation, the greatest risk an insurer faces is the…
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Optimizing Auto Injury Claims: Where Evidence Meets Outcomes
Watch to see how ODG for Auto Injury empowers claims professionals to excel in arbitration, litigation, and negotiations while optimizing…
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AI for Account Management:
Creating Value from Day 1
Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…
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How Insurance Agencies Can Use Voice AI to Capture Market Share and Scale Profitably
Market share is shifting rapidly. Agencies that move decisively on Voice AI will be the ones positioned to ...
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Best Agencies to Work For 2025
The votes are in for the 2025 Best Independent Insurance Agency to Work For survey by Insurance Journal. This 16-page…
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How AI Is Redefining Claims Training and Customer Experience
This session explores how modern technology can capture institutional knowledge and eliminate the manual grind ...
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Reimagining P&C Claims Performance: A Modern Approach
to Medical Payments
Learn how a single point of control for payments, claimant communications, and provider communications can streamline the end-to-end claims experience…
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AI on the Frontlines of Disaster Risk Management
In this episode of Between the Lines with Elizabeth Blosfield, we'll dive into how insurers are deploying AI to ...
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The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally
In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…
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The Compliance Door-Opener: How to Turn OSHA Deadlines into 2026 Pipeline
OSHA compliance is one of the most overlooked (and most powerful) door-openers in the insurance business ...
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From Start to Sale: The Growth Guide for Independent Agencies
Whether you are about to start your own independent agency, are already established, or about to sell, this ...
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Earning Policyholder Trust in an Era of Modern Insurance Payments
AI for Account Management: 
The Ultimate Employment Practices Guide
Agency Tech & Growth Outlook 2026
Beyond the Pilot: Why Some AI Fails & What Actually Scales in Insurance
Making Decisions in Difficult Risk Environments
Scaling Customer Experience