The Cost of an Empty Desk:
How Claims Staffing Protects the Bottom Line

When insurers reduce claims staffing or place inexperienced adjusters on complex files, the apparent savings can quickly be overwhelmed by…

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Is Your Agency Data Ready for AI?

AI adoption is accelerating across the insurance industry, but many agencies are discovering a hard truth: AI is only as…

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AI for Account Management:
Creating Value from Day 1

Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…

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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

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Weathering the Storm: When Disasters Strike, Fast Claims Matter

CAT events are routine. Can your claims network flex, scale and communicate before customers even ask?

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Insurance Journal’s Program Directory (Summer 2026)

From Accountants to Yachts and everything in between, Insurance Journal's Program Directory is ...

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E&S Property Market Report 2026

What’s Inside // A look at the market forces driving greater buyer leverage, insight into how pricing competition is ...

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Top 50 Commercial Lines Agencies 2025

The 2025 Commercial Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…

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Why P&C Leaders Are Going Digital with Disbursements

Digital payments are the new standard. Policyholders want speed and clarity — and they’re choosing ...

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The Perpetuation Question Most Owners Answer Too Late

Only about 1 in 4 privately held agency owners who set out to sell internally actually finish the job ...

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Making Workers’ Comp Claims Easier with Modernized Medical Payments

Workers’ comp and auto claims are complicated enough. Medical payments shouldn’t make them harder ...

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Managing Safety Before the Crash (Insurance Journal Nov 9, 2026 Issue)

Trucking remains one of the most challenging segments of p/c insurance. The Nov 9th issue of Insurance Journal looks at…

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Agents of the Year 2025

Every year, Insurance Journal sets out to find the independent agents who are raising the bar — not just in…

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Insurance Journal’s Hospitality Risks Directory 2026

Searching for the right market for a hard-to-place hospitality risk? Look no further than Insurance Journal’s Hospitality Risks Directory —…

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Video or Video Intelligence?
The 7-Point Test Every Claims Leader Should Run Before Buying

Learn what separates a real video evidence platform from a glorified media library ...

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