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Featured Research

From Start to Sale: The Growth Guide for Independent Agencies

From Start to Sale: The Growth Guide for Independent Agencies

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3 KPIs That Guide High-Performing MGAs and Wholesalers

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The Independent Insurance Agency’s Guide to AI & Automation

Most agencies think they need AI. What they actually need is a stronger operational foundation. Sixty-eight percent of agencies say…

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The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

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Optimizing Auto Injury Claims: Where Evidence Meets Outcomes

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Top 50 Commercial Lines Agencies 2025

Top 50 Commercial Lines Agencies 2025

The 2025 Commercial Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…

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Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle

Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle

40 days. That’s the average length of time it takes to move from first notice of loss to final payment…

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Return to Work: An Effective Post-Loss Risk Management Strategy for Workplace Injuries

Return to Work: An Effective Post-Loss Risk Management Strategy for Workplace Injuries

Your workers’ comp clients face a hidden cost: injured employees who never come back ...

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From harassment allegations to wrongful termination claims, employment lawsuits are among the costliest ...

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Earning Policyholder Trust in an Era of Modern Insurance Payments

Earning Policyholder Trust in an Era of Modern Insurance Payments

Get this guide to learn how to reinforce policyholder trust across the entire payment journey ...

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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

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Agency Salary Survey Results ’26

Agency Salary Survey Results ’26

Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…

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The Agency Performance Playbook

The Agency Performance Playbook

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Beyond the Pilot: Why Some AI Fails & What Actually Scales in Insurance

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