2026 Broker Services Survey Results

This survey of 1,400 employers reveals why clients leave, the service gaps costing brokers business, and five long-term trends reshaping…

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The Soft Market Advantage No One Talks About: Operational Excellence for MGAs

IPS Founder Tim Anders will share why he's never tried to be the price leader, and how fundamentally sound ...

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Your Producers Are Already Using AI: A Practical Guide to Getting Your Systems Properly Connected

Your producers already lean on Copilot, Claude, and ChatGPT to draft prospecting emails and compare coverage. But generic AI cannot…

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MVPs 2026: Top Account Managers and CSRs

Welcome to Insurance Journal’s annual Most Valuable Players report for insurance agency customer service representatives and account managers. This report…

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Best Agencies to Work For 2026

The votes are in for the best independent agency to work for ...

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Precision Recovery: How AI Agents Unlock the Full Value of Water Damage Subrogation

Recoverable indemnity is left unclaimed every day. AI agents can turn water damage subrogation into ...

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Top 50 Commercial Lines Agencies 2025

The 2025 Commercial Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…

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Practical AI Strategies for Independent Agencies

This report gives you a clear-eyed look at what's working, what's risky, and how to match AI tools to your…

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Improved Territory Definition: Pricing Auto Risk Beyond the Zip Code

See how a granular, location-based view of risk leads to more accurate and competitive auto pricing ...

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AI for Account Management:
Creating Value from Day 1

Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…

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Agency Salary Survey Results ’26

Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…

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The Agent’s Guide to Hotel Insurance: Trends, Exposures & Market Insights

Whether you currently write hotels or are looking to expand your hospitality book, this session will help you ...

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A Risky Future Webinar: Telematics, AI, and the Future of Fleet Risk

Hosted by Insurance Journal’s Andrea Wells, this webinar examines how telematics and AI-powered tools are reshaping fleet risk profiles ...

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The Cost of an Empty Desk:
How Claims Staffing Protects the Bottom Line

When insurers reduce claims staffing or place inexperienced adjusters on complex files, the apparent savings can quickly be overwhelmed by…

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Insurance Journal’s Program Directory (Summer 2026)

From Accountants to Yachts and everything in between, Insurance Journal's Program Directory is ...

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