Agency Salary Survey Results ’26

Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…

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The Perpetuation Question Most Owners Answer Too Late

Only about 1 in 4 privately held agency owners who set out to sell internally actually finish the job. The…

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Insurance Journal’s Hospitality Risks Directory 2026

Searching for the right market for a hard-to-place hospitality risk? Look no further than Insurance Journal’s Hospitality Risks Directory —…

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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

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Optimizing Auto Injury Claims: Where Evidence Meets Outcomes

Watch to see how ODG for Auto Injury empowers claims professionals to excel in arbitration, litigation, and negotiations while optimizing…

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MVPs 2026: Top Account Managers and CSRs

Welcome to Insurance Journal’s annual Most Valuable Players report for insurance agency customer service representatives and account managers. This report…

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The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…

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Beyond Price: Operational Excellence as a Growth Strategy for MGAs & Wholesalers

For leaders looking to grow without relying on constant fire drills, this guide offers a practical framework for ...

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2026 Broker Services Survey Results

This survey of 1,400 employers reveals why clients leave, the service gaps costing brokers business, and five long-term trends reshaping…

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Why Excess Liability Matters for Senior Care Organizations

For senior care operators, assembling a complete excess liability tower has become one of the toughest ...

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Why P&C Leaders Are Going Digital with Disbursements

Digital payments are the new standard. Policyholders want speed and clarity — and they’re choosing ...

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How to Win More Business in a Competitive Property Market

With abundant capacity, new carrier entrants and softening rates, it’s easy to let the property conversation come down to premium.…

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The ROI of Claims Staffing

Current business wisdom looks at the claims department as an expense center, but what if the case could be made…

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The Agent’s Guide to Hotel Insurance: Trends, Exposures & Market Insights

Whether you currently write hotels or are looking to expand your hospitality book, this session will help you ...

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AI for Account Management:
Creating Value from Day 1

Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…

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