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Featured Research

Agency Salary Survey Results ’26

Agency Salary Survey Results ’26

Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…

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The Perpetuation Question Most Owners Answer Too Late

The Perpetuation Question Most Owners Answer Too Late

Only about 1 in 4 privately held agency owners who set out to sell internally actually finish the job. The…

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Insurance Journal’s Hospitality Risks Directory 2026

Insurance Journal’s Hospitality Risks Directory 2026

Searching for the right market for a hard-to-place hospitality risk? Look no further than Insurance Journal’s Hospitality Risks Directory —…

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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

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Optimizing Auto Injury Claims: Where Evidence Meets Outcomes

Optimizing Auto Injury Claims: Where Evidence Meets Outcomes

Watch to see how ODG for Auto Injury empowers claims professionals to excel in arbitration, litigation, and negotiations while optimizing…

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MVPs 2026: Top Account Managers and CSRs

MVPs 2026: Top Account Managers and CSRs

Welcome to Insurance Journal’s annual Most Valuable Players report for insurance agency customer service representatives and account managers. This report…

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The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…

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Beyond Price: Operational Excellence as a Growth Strategy for MGAs & Wholesalers

Beyond Price: Operational Excellence as a Growth Strategy for MGAs & Wholesalers

For leaders looking to grow without relying on constant fire drills, this guide offers a practical framework for ...

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2026 Broker Services Survey Results

2026 Broker Services Survey Results

This survey of 1,400 employers reveals why clients leave, the service gaps costing brokers business, and five long-term trends reshaping…

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Why Excess Liability Matters for Senior Care Organizations

Why Excess Liability Matters for Senior Care Organizations

For senior care operators, assembling a complete excess liability tower has become one of the toughest ...

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Why P&C Leaders Are Going Digital with Disbursements

Why P&C Leaders Are Going Digital with Disbursements

Digital payments are the new standard. Policyholders want speed and clarity — and they’re choosing ...

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How to Win More Business in a Competitive Property Market

How to Win More Business in a Competitive Property Market

With abundant capacity, new carrier entrants and softening rates, it’s easy to let the property conversation come down to premium.…

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The ROI of Claims Staffing

The ROI of Claims Staffing

Current business wisdom looks at the claims department as an expense center, but what if the case could be made…

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The Agent’s Guide to Hotel Insurance: Trends, Exposures & Market Insights

The Agent’s Guide to Hotel Insurance: Trends, Exposures & Market Insights

Whether you currently write hotels or are looking to expand your hospitality book, this session will help you ...

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AI for Account Management: <br/>Creating Value from Day 1

AI for Account Management:
Creating Value from Day 1

Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…

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