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Featured Research

Agents of the Year 2025

Agents of the Year 2025

Every year, Insurance Journal sets out to find the independent agents who are raising the bar — not just in…

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Weathering the Storm: When Disasters Strike, Fast Claims Matter

Weathering the Storm: When Disasters Strike, Fast Claims Matter

CAT events are routine. Can your claims network flex, scale and communicate before customers even ask?

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Why Excess Liability Matters for Senior Care Organizations

Why Excess Liability Matters for Senior Care Organizations

For senior care operators, assembling a complete excess liability tower has become one of the toughest ...

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Precision Recovery: How AI Agents Unlock the Full Value of Water Damage Subrogation

Precision Recovery: How AI Agents Unlock the Full Value of Water Damage Subrogation

Recoverable indemnity is left unclaimed every day. AI agents can turn water damage subrogation into ...

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A Risky Future Webinar: Telematics, AI, and the Future of Fleet Risk

A Risky Future Webinar: Telematics, AI, and the Future of Fleet Risk

Hosted by Insurance Journal’s Andrea Wells, this webinar examines how telematics and AI-powered tools are reshaping fleet risk profiles ...

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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

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AI for Account Management: <br/>Creating Value from Day 1

AI for Account Management:
Creating Value from Day 1

Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…

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The Soft Market Advantage No One Talks About: Operational Excellence for MGAs

The Soft Market Advantage No One Talks About: Operational Excellence for MGAs

IPS Founder Tim Anders will share why he's never tried to be the price leader, and how fundamentally sound ...

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MVPs 2026: Top Account Managers and CSRs

MVPs 2026: Top Account Managers and CSRs

Welcome to Insurance Journal’s annual Most Valuable Players report for insurance agency customer service representatives and account managers. This report…

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Agency Salary Survey Results ’26

Agency Salary Survey Results ’26

Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…

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3 KPIs That Guide High-Performing MGAs and Wholesalers

3 KPIs That Guide High-Performing MGAs and Wholesalers

Are you tracking the metrics that truly drive MGA and wholesaler growth-or just collecting data?

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Top 50 Commercial Lines Agencies 2025

Top 50 Commercial Lines Agencies 2025

The 2025 Commercial Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…

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Healthcare Market Report 2026

Healthcare Market Report 2026

Healthcare liability isn't broken—but it is bending. This report explores what separates a submission that gets quoted from one that…

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The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…

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Insurance Journal’s Specialty Markets Directory (Summer ’26)

Insurance Journal’s Specialty Markets Directory (Summer ’26)

From Antiques to Workers' Comp and everything in between, this directory has everything agents and brokers need to place difficult…

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