Scaling Customer Experience

Technology alone won't fix a fundamentally broken process. Watch this session today to explore how aligning your people, data, and…

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How AI Is Redefining Claims Training and Customer Experience

This session explores how modern technology can capture institutional knowledge and eliminate the manual grind ...

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The ROI of Claims Staffing

Current business wisdom looks at the claims department as an expense center, but what if the case could be made…

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Agency Tech & Growth Outlook 2026

Most independent agencies aren't underinvesting in technology — they're under-integrating it. See where distribution drag may be costing ...

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AI for Account Management:
Creating Value from Day 1

Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…

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How Data Fuels MGA Growth: The Falcon Risk Services Success Story

Top-performing MGAs are using data to scale faster, operate smarter, and even compete at the level of major carriers ...

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The Independent Insurance Agency’s Guide to AI & Automation

Most agencies think they need AI. What they actually need is a stronger ...

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Insurance Journal’s Specialty Markets Directory (Winter ’26)

From Antiques to Workers' Comp and everything in between, this directory has everything agents and brokers need to place difficult…

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Reimagining P&C Claims Performance: A Modern Approach

Workers’ comp and auto claims are complicated enough. Medical payments shouldn’t make them harder. Provider bills, fee schedules, remittance, paper…

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A Risky Future Webinar: Telematics, AI, and the Future of Fleet Risk

Hosted by Insurance Journal’s Andrea Wells, this webinar examines how telematics and AI-powered tools are reshaping fleet risk profiles ...

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The Ultimate Multifamily Housing Risk Control Guide

In a landscape of skyrocketing claims and nuclear verdicts, “standard” risk management is no longer enough ...

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The Agent’s Guide to Hotel Insurance: Trends, Exposures & Market Insights

Whether you currently write hotels or are looking to expand your hospitality book, this session will help you confidently advise…

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Why P&C Leaders Are Going Digital with Disbursements

Digital payments are the new standard. Policyholders want speed and clarity — and they’re choosing ...

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The Insurance Fraud Playbook: Stop Losses Before They Hit
Your Books

Leading carriers are flipping the model and catching fraud before it enters the workflow with a 3-step ...

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The Ultimate Volunteer
Program Guide

What happens when a volunteer is injured on site? What if a volunteer inadvertently harms a resident?

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