Research & Trends

Featured Research

This guide gives independent agency leaders a practical framework for ...

CAT events are routine. Can your claims network flex, scale and communicate before customers even ask?

Recoverable indemnity is left unclaimed every day. AI agents can turn water damage subrogation into ...

This year’s report ranks the leading networks, aggregators, clusters, and franchise organizations by ...

Digital payments are the new standard. Policyholders want speed and clarity — and they’re choosing ...

This survey of 1,400 employers reveals why clients leave, the service gaps costing brokers business, and five long-term trends reshaping…

Only about 1 in 4 privately held agency owners who set out to sell internally actually finish the job ...

The votes are in for the best independent agency to work for ...

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

AI adoption is accelerating across the insurance industry, but many agencies are discovering a hard truth: AI is only as…

Your producers already lean on Copilot, Claude, and ChatGPT to draft prospecting emails and compare coverage. But generic AI cannot…

From Antiques to Workers' Comp and everything in between, this directory has everything agents and brokers need to place difficult…

Workers’ comp and auto claims are complicated enough. Medical payments shouldn’t make them harder ...

Part of the Academy of Insurance’s highly-rated How to Write series, this session gives you the know-how to confidently place…

What’s Inside // A look at the market forces driving greater buyer leverage, insight into how pricing competition is ...