3 KPIs That Guide High-Performing MGAs and Wholesalers

Are you tracking the metrics that truly drive MGA and wholesaler growth-or just collecting data?

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Agency Tech & Growth Outlook 2026

Most independent agencies aren't underinvesting in technology — they're under-integrating it. See where distribution drag may be costing ...

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Making Decisions in Difficult Risk Environments

In today's hyper-accelerated world of cyber threats, climate shifts, and social inflation, the greatest risk an insurer faces is the…

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Agency Salary Survey Results ’26

Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…

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Insurance Journal’s Program Directory (Summer 2026)

From Accountants to Yachts and everything in between, Insurance Journal's Program Directory is ...

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Supporting Rapid & Compliant Growth for MGAs: A McKee Risk Management Success Story

Supporting your MGA’s growth plans with the right tech to scale rapidly and remain compliant is essential. In this session,…

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AI for Account Management:
Creating Value from Day 1

Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…

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From Start to Sale: The Growth Guide for Independent Agencies

Whether you are about to start your own independent agency, are already established, or about to sell, this guide shares…

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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

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The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…

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MVPs 2026: Top Account Managers and CSRs

Welcome to Insurance Journal’s annual Most Valuable Players report for insurance agency customer service representatives and account managers. This report…

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Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle

40 days. That’s the average length of time it takes to move from first notice of loss to final payment…

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The Ultimate Multifamily Housing Risk Control Guide

In a landscape of skyrocketing claims and nuclear verdicts, “standard” risk management is no longer enough ...

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Beyond the Pilot: Why Some AI Fails & What Actually Scales in Insurance

If your organization is struggling to bridge the gap between interesting AI concepts and actual business impact, this panel provides…

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The Ultimate Volunteer
Program Guide

What happens when a volunteer is injured on site? What if a volunteer inadvertently harms a resident?

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