Featured Research
Beyond Price: Operational Excellence as a Growth Strategy for MGAs & Wholesalers
For leaders looking to grow without relying on constant fire drills, this guide offers a practical framework for ...
More »Why P&C Leaders Are Going Digital with Disbursements
Digital payments are the new standard. Policyholders want speed and clarity — and they’re choosing ...
More »Earning Policyholder Trust in an Era of Modern Insurance Payments
Get this guide to learn how to reinforce policyholder trust across the entire payment journey ...
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Insurance Journal’s Program Directory (Summer 2026)
From Accountants to Yachts and everything in between, Insurance Journal's Program Directory is ...
More »How AI Is Redefining Claims Training and Customer Experience
This session explores how modern technology can capture institutional knowledge and eliminate the manual grind ...
More »Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency
Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…
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The Insurance Fraud Playbook: Stop Losses Before They Hit
Your Books
Leading carriers are flipping the model and catching fraud before it enters the workflow with a 3-step ...
More »Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle
40 days. That’s the average length of time it takes to move from first notice of loss to final payment…
More »AI Is Helping to Hire the Future Workforce. What Are the Risks?
Tune in Tuesday as our panel of experts explore where AI enhances hiring and where it crosses the line ...
More »How Insurance Agencies Can Use Voice AI to Capture Market Share and Scale Profitably
Market share is shifting rapidly. Agencies that move decisively on Voice AI will be the ones positioned to ...
More »The Soft Market Advantage No One Talks About: Operational Excellence for MGAs
IPS Founder Tim Anders will share why he's never tried to be the price leader, and how fundamentally sound ...
More »Optimizing Auto Injury Claims: Where Evidence Meets Outcomes
Watch to see how ODG for Auto Injury empowers claims professionals to excel in arbitration, litigation, and negotiations while optimizing…
More »Making Decisions in Difficult Risk Environments
In today's hyper-accelerated world of cyber threats, climate shifts, and social inflation, the greatest risk an insurer faces is the…
More »Agency Tech & Growth Outlook 2026
Most independent agencies aren't underinvesting in technology — they're under-integrating it. See where distribution drag may be costing ...
More »Weathering the Storm: When Disasters Strike, Fast Claims Matter
CAT events are routine. Can your claims network flex, scale and communicate before customers even ask?
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Insurance Journal’s Program Directory (Summer 2026)