Featured Research
The Ultimate Volunteer
Program Guide
What happens when a volunteer is injured on site? What if a volunteer inadvertently harms a resident?
More »How Insurance Agencies Can Use Voice AI to Capture Market Share and Scale Profitably
Market share is shifting rapidly. Agencies that move decisively on Voice AI will be the ones positioned to ...
More »Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle
40 days. That’s the average length of time it takes to move from first notice of loss to final payment…
More »The Ultimate Employment Practices Guide
From harassment allegations to wrongful termination claims, employment lawsuits are among the costliest ...
More »Scaling Customer Experience
Technology alone won't fix a fundamentally broken process. Watch this session today to explore how aligning your people, data, and…
More »Making Decisions in Difficult Risk Environments
In today's hyper-accelerated world of cyber threats, climate shifts, and social inflation, the greatest risk an insurer faces is the…
More »How AI Is Redefining Claims Training and Customer Experience
This session explores how modern technology can capture institutional knowledge and eliminate the manual grind ...
More »Optimizing Auto Injury Claims: Where Evidence Meets Outcomes
Watch to see how ODG for Auto Injury empowers claims professionals to excel in arbitration, litigation, and negotiations while optimizing…
More »Beyond the Pilot: Why Some AI Fails & What Actually Scales in Insurance
If your organization is struggling to bridge the gap between interesting AI concepts and actual business impact, this panel provides…
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Top 50 Commercial Lines Agencies 2025
The 2025 Commercial Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…
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Insurance Journal’s Hospitality Risks Directory 2026
Searching for the right market for a hard-to-place hospitality risk? Look no further than Insurance Journal’s Hospitality Risks Directory —…
More »The Agent’s Guide to Hotel Insurance: Trends, Exposures & Market Insights
Whether you currently write hotels or are looking to expand your hospitality book, this session will help you confidently advise…
More »Return to Work: An Effective Post-Loss Risk Management Strategy for Workplace Injuries
Your workers’ comp clients face a hidden cost: injured employees who never come back ...
More »Weathering the Storm: When Disasters Strike, Fast Claims Matter
CAT events are routine. Can your claims network flex, scale and communicate before customers even ask?
More »The Ultimate Multifamily Housing Risk Control Guide
In a landscape of skyrocketing claims and nuclear verdicts, “standard” risk management is no longer enough ...
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Insurance Journal’s Program Directory (Summer 2026)