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Featured Research

Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle

Compressing the Claims Clock: How Insurers Can Accelerate the Property Claim Cycle

40 days. That’s the average length of time it takes to move from first notice of loss to final payment…

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Optimizing Auto Injury Claims: Where Evidence Meets Outcomes

Optimizing Auto Injury Claims: Where Evidence Meets Outcomes

Watch to see how ODG for Auto Injury empowers claims professionals to excel in arbitration, litigation, and negotiations while optimizing…

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Insurance Journal’s Specialty Markets Directory (Winter ’26)

Insurance Journal’s Specialty Markets Directory (Winter ’26)

From Antiques to Workers' Comp and everything in between, this directory has everything agents and brokers need to place difficult…

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The Ultimate Employment Practices Guide

The Ultimate Employment Practices Guide

From harassment allegations to wrongful termination claims, employment lawsuits are among the costliest ...

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How Insurance Agencies Can Use Voice AI to Capture Market Share and Scale Profitably

How Insurance Agencies Can Use Voice AI to Capture Market Share and Scale Profitably

Market share is shifting rapidly. Agencies that move decisively on Voice AI will be the ones positioned to ...

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The ROI of Claims Staffing

The ROI of Claims Staffing

Current business wisdom looks at the claims department as an expense center, but what if the case could be made…

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The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…

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How Data Fuels MGA Growth: The Falcon Risk Services Success Story

How Data Fuels MGA Growth: The Falcon Risk Services Success Story

Top-performing MGAs are using data to scale faster, operate smarter, and even compete at the level of major carriers ...

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Top 50 Commercial Lines Agencies 2025

Top 50 Commercial Lines Agencies 2025

The 2025 Commercial Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…

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Agency Tech & Growth Outlook 2026

Agency Tech & Growth Outlook 2026

Most independent agencies aren't underinvesting in technology — they're under-integrating it. See where distribution drag may be costing ...

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Scaling Customer Experience

Scaling Customer Experience

Technology alone won't fix a fundamentally broken process. Watch this session today to explore how aligning your people, data, and…

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The Agency Performance Playbook

The Agency Performance Playbook

The big difference between average and high-performing agencies isn’t how much technology they use, it’s how ...

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Protecting Insureds When the Cloud Goes Dark (A Risky Future Webinar)

Protecting Insureds When the Cloud Goes Dark (A Risky Future Webinar)

Cloud outages brought business operations to a standstill worldwide in 2025, triggering significant ...

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Healthcare Market Report 2026

Healthcare Market Report 2026

Healthcare liability isn’t broken—but it is bending. This outlook helps brokers understand where the pressure is building and how to…

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Insurance Broker M&A Update: Navigating the Opportunities and Challenges in 2026

Insurance Broker M&A Update: Navigating the Opportunities and Challenges in 2026

As markets adapts to shifting interest rate dynamics, signs of strain have begun to appear in the large-deal segment, creating…

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