MVPs 2026: Top Account Managers and CSRs

Welcome to Insurance Journal’s annual Most Valuable Players report for insurance agency customer service representatives and account managers. This report…

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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency

Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…

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Agents of the Year 2025

Every year, Insurance Journal sets out to find the independent agents who are raising the bar — not just in…

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Agency Tech & Growth Outlook 2026

Learn where lean and large agencies break down and what high-performing agencies do differently to ...

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Insurance Journal’s Hospitality Risks Directory 2026

Searching for the right market for a hard-to-place hospitality risk? Look no further than Insurance Journal’s Hospitality Risks Directory —…

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The Perpetuation Question Most Owners Answer Too Late

Only about 1 in 4 privately held agency owners who set out to sell internally actually finish the job ...

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The Independent Insurance Agency’s Guide to AI & Automation

This guide gives independent agency leaders a practical framework for ...

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Making Workers’ Comp Claims Easier with Modernized Medical Payments

Workers’ comp and auto claims are complicated enough. Medical payments shouldn’t make them harder ...

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Insurance Journal’s Top 100 Independent P/C Agencies 2026

With a forward written by Insurance Journal VP Andrea Wells, the Top 100 list serves as a leaderboard of the…

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Top 50 Commercial Lines Agencies 2025

The 2025 Commercial Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…

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How to Win More Business in a Competitive Property Market

With abundant capacity, new carrier entrants and softening rates, it’s easy to let the property conversation come down to premium.…

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Expand Faster, Stay Compliant:
A Practical MGA Growth Framework

Learn to build a scalable framework that supports new products, new geographies, and long-term growth without significant CapEx ...

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Insurance Journal’s Program Directory (Summer 2026)

From Accountants to Yachts and everything in between, Insurance Journal's Program Directory is ...

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3 KPIs That Guide High-Performing MGAs and Wholesalers

Are you tracking the metrics that truly drive MGA and wholesaler growth-or just collecting data?

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Protecting Insureds When the Cloud Goes Dark (A Risky Future Webinar)

Cloud outages brought business operations to a standstill worldwide in 2025, triggering significant ...

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