Featured Research
Insurance Journal’s Program Directory (Summer 2026)
From Accountants to Yachts and everything in between, Insurance Journal's Program Directory is ...
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Agency Salary Survey Results ’26
Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…
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Streamlining Insurance Operations
by Combining AI Automation with Human Virtual Assistants
The problem: AI breaks down when a file has missing pieces or doesn't follow the standard path. The solution: A…
More »The Independent Insurance Agency’s Guide to AI & Automation
This guide gives independent agency leaders a practical framework for ...
More »Agency Tech: Building Bridges and Empowering People (Insurance Journal Oct 19, 2026 Issue)
The Agency Tech Stack Report, the latest in AI and tech innovation; Markets: Cannabis
More »How To Write Flood Insurance
Part of the Academy of Insurance’s highly-rated How to Write series, this session gives you the know-how to confidently place…
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Insurance Journal’s Specialty Markets Directory (Summer ’26)
From Antiques to Workers' Comp and everything in between, this directory has everything agents and brokers need to place difficult…
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AI for Account Management:
Creating Value from Day 1
Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…
More »MVPs 2026: Top Account Managers and CSRs
Welcome to Insurance Journal’s annual Most Valuable Players report for insurance agency customer service representatives and account managers. This report…
More »Your Producers Are Already Using AI: A Practical Guide to Getting Your Systems Properly Connected
Your producers already lean on Copilot, Claude, and ChatGPT to draft prospecting emails and compare coverage. But generic AI cannot…
More »Weathering the Storm: When Disasters Strike, Fast Claims Matter
CAT events are routine. Can your claims network flex, scale and communicate before customers even ask?
More »Is Your Agency Data Ready for AI?
AI adoption is accelerating across the insurance industry, but many agencies are discovering a hard truth: AI is only as…
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How to Grow Your Book with AI:
7 Ready-to-Use AI Prompts (with Guardrails) for Agents
This playbook lays out seven specific prompts (with guardrails) that put AI to work on your pipeline ...
More »Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency
Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…
More »E&S Property Market Report 2026
What’s Inside // A look at the market forces driving greater buyer leverage, insight into how pricing competition is ...
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