Featured Research
Improving Workers’ Comp Outcomes for Employers, Employees, and the Industry
Market trends, preventive and proactive claims management tactics, and ...
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3 KPIs That Guide High-Performing MGAs and Wholesalers
Are you tracking the metrics that truly drive MGA and wholesaler growth-or just collecting data?
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MVPs 2025: Top Account Managers and CSRs
This report features 13 MVPs who define what it means to be a successful CSR and/or account manager in today's…
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What Every Insurer Should Know About Housing Fleet Operations
Understanding what separates a well-managed fleet from a liability is ...
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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency
Claims leaders are facing a sustained loss of experienced talent, driven by retirements, turnover, and a constrained pipeline of new…
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Key Takeaways from the InsurTech Summit 2025
A must-read for insurance executives, this informative document is succinct yet contains all the essential insights ...
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Your Paper Payments Are Feeding a $32B Industry Problem
Every check your agency processes carries hidden costs. From the hours spent on manual reconciliation to the cash flow sitting…
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3 Signs Your Agency Runs on Outdated Technology
Your old Agency Management System is quietly costing you time, money, and growth opportunities. Discover how to ...
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AI on the Frontlines of Disaster Risk Management
In this episode of Between the Lines with Elizabeth Blosfield, we'll dive into how insurers are deploying AI to ...
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Top Agency Partnerships 2025
This year’s Top Agency Partnerships report ranks the leading organizations by revenue while exploring the strategies ...
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Agentic AI in Action
The term "agentic AI" is popping up more and more: autonomous systems that can take action without needing constant human…
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The Ultimate Multifamily Housing Risk Control Guide
In a landscape of skyrocketing claims and nuclear verdicts, “standard” risk management is no longer enough. To secure favorable terms…
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AI Hiring Exposed: The Benefits and Legal Risks You Can’t Ignore
In this episode of Between the Lines with Elizabeth Blosfield we'll take a closer look at the complex intersection of…
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Protecting Insureds When the Cloud Goes Dark (A Risky Future Webinar)
Cloud outages brought business operations to a standstill worldwide in 2025, triggering significant revenue losses and raising urgent questions about…
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Ethics of AI in the Claims Handling Process
Free Event for Insurance Journal readers, Thursday, February 5, 1:30pm Eastern AI systems are supposed to make things easier, getting…
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Best Agencies to Work For 2025
Top 50 Personal Lines Agencies 2025
3 Signs Your Agency Runs on Outdated Technology
Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency
Winning in a Soft Market: How MGAs and Wholesalers Use Speed, Choice, and Technology to Stay Ahead
Ethics of AI in the Claims Handling Process
Your Paper Payments Are Feeding a $32B Industry Problem