Case Study: Modernizing Claims Operations at Scale

Overview

Discover how one of the largest P&C insurers in the U.S. partnered with Conduent to transform its claims operations end-to-end—streamlining workflows, improving compliance and enhancing customer experience over a 14-year journey.

This case study highlights how automation, scale and trust helped the insurer process over 120 million images annually, support multilingual customer interactions and reduce manual effort across the claim’s lifecycle. Download now to explore proven strategies for modernizing claims operations and driving long-term success.