Confusion: The Hidden Liability in Every Insurance Policy

Overview

When insureds assume coverage that isn’t there, the fallout isn’t just frustration — it’s lawsuits, E&O exposure, and reputational damage. For agents, MGAs, and carriers alike, communication breakdown is an expensive liability.

This white paper explores:

• The gap between policy language and insureds’ interpretations
• The downstream impact of miscommunication on claims and retention
• Practical steps to safeguard your agency or carrier through clarity

Get this white paper and protect your business by eliminating confusion before it becomes a claim.