Improving Workers’ Comp Outcomes for Employers, Employees, and the Industry

Overview

Hosted by Insurance Journal’s Andrea Wells, the newest Risky Future webinar examines key workers’ comp market trends and shares strategies for delivering better outcomes for injured workers, employers, and workplace safety.

What You Will Learn //

• Workers’ compensation market trends
• Preventive and proactive claims management tactics
• Pressing issues to watch that impact workers’ comp outcomes, both today and in the future
• Best practices and mitigation strategies that reduce the overall cost of risk

Meet the Panelists //

Carol Ungaretti
Managing Consultant at Aon

Carol Ungaretti is a Managing Consultant with Aon’s Global Consulting practice and focuses her attention on the design, development, implementation and benchmarking of comprehensive casualty risk consulting projects. Carol incorporates industry best practices with Aon’s proprietary cost mitigation strategies and tools to provide specialized services for clients in managing and reducing their overall cost of risk. The goal is to positively influence individual outcomes and portfolio-wide results, both retrospectively for existing claims and prospectively for claims which have not yet occurred. Prior to joining Aon, Carol served as a Claims Service Account Manager for Zurich-American Insurance Company, providing consulting expertise and oversight of customers’ claim service programs, including medical management strategies, special handling instructions, key indicator reports and resolving claim handling issues.

Sarah Scott
EVP of Product at CorVel Corporation

Sarah Scott is the Executive Vice President of Product at CorVel Corporation, where she leads product vision and strategy to deliver innovative risk management solutions. With over 30 years in the workers’ compensation industry and more than 25 years at CorVel, Sarah brings a deep understanding of clinical care, operational excellence, and strategic innovation. Her leadership continues to drive improved outcomes, cost savings, and value for CorVel’s partners. She holds an associate degree in nursing and a bachelor’s degree in health information management from Ohio State University.

Nathan Hale
Sr Director and Head of Global Risk Management at Sysco Corporation

Nathan Hale is the Senior Director and Head of Global Risk Management at Sysco Corporation, the largest foodservice distribution company in the world. He leads global insurance placements across Property, Cyber, Management Liability, and Casualty lines, manages Sysco’s internal claims process, and oversees its captive insurance company. He also partners closely with Legal, EHS, and Finance to align risk strategy with business priorities.

Nathan previously held risk leadership roles at USAA and State Street and began his career on the insurance carrier side—giving him a unique 360-degree perspective across underwriting, claims, corporate risk, and financial strategy.

He is a board member of the Texas Captive Insurance Association (TxCIA) and the Association for Responsible Alternatives to Workers’ Compensation (ARAWC). He is widely recognized for applying a CFO-minded lens to risk, structuring insurance programs that enhance financial predictability, reduce litigation exposure, and drive long-term business value.