Residential Security 101

Overview

Security issues can lead to costly losses, liability claims, and shaken resident trust—all of which directly affect your clients’ operations and, ultimately, their insurability. Helping your property management clients take a proactive approach to security protects not only their residents and assets but also strengthens your relationship as a trusted insurance advisor.

This training session equips property managers and housing professionals with the practical tools and insights needed to prevent incidents before they happen, respond effectively when they do, and maintain compliance with safety standards.

By sharing these strategies with your clients, you’ll help them reduce risk exposures, lower the likelihood of claims, and demonstrate the value you bring beyond the policy—positioning yourself as a partner in their long-term success.

Here’s what’s covered:

• How security risk management works and why it matters
• Proactive operational behaviors to strengthen site security
• Strategic thinking for both residential and mixed-use properties
• Core site security concepts, including CPTED (Crime Prevention Through Environmental Design)
• Best practices for lighting, fencing, landscaping, and inspections
• Technology implementation: access control, surveillance, and alarms
• How to assess property security risks effectively