Highly-respected and outspoken insurance agency and industry consultant Chris Burand shares his “must-read” annual state of the property/casualty insurance industry report with his forecast for the industry and independent agents. Burand looks at insurers’ recent profitability, if it is sustainable, and what it means for agents, brokers and smaller carriers. “If these results are sustained, the implications for the industry are momentous,” he writes. What happens to the agency business model as the industry focuses more on expenses and relies increasingly on loss modeling and automated underwriting? In this 50-page expert analysis, Burand delves into rate adequacy, balance sheet issues, policyholder surplus, capacity, an historical look at reserves, industry consolidation and premium growth. He includes sections on excess and surplus lines and alternative markets as well as the benefits and health insurance space. In his widely-read P/C forecast, Burand asks several important questions for agency owners and closes with an in-depth analysis of what it all means for independent agencies.