The Use of Social Media in Insurance

Produced by: National Association of Insurance Commissioners (NAIC)

Format: White Paper

Published: January 1, 2012

Topics: Regulation, Social Media and Technology

Overview

The National Association of Insurance Commissioner (NAIC) researched the role of social media within the insurance marketplace to foster a greater understanding of regulator, licensee and consumer roles, as well as their expectations and responsibilities vis-à-vis social media.

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