Articles by Denise Johnson

Denise Johnson is editor of claimsjournal.com.

Fighting Drivers of Commercial Auto Frequency, Severity With Technology

Litigation financing, distracted driving and unexpected verdicts are just some of the factors impacting commercial auto frequency and severity, according to panelists speaking at the 2017 Risk Management Summit this week in Las Vegas. There has been a focus on …

How Aerial Imaging Is Speeding Hurricane Claims Settlements

In the wake of three devastating hurricanes this season, many carriers and vendors used drones and airplanes to assess structural storm damage. This use of aerial imaging combined with machine learning has fostered speedier claims resolution, according to industry experts. …

First Harvey Lawsuit Filed to Beat New Texas Tort Reform Law

Late in the afternoon on Aug. 31, a Dallas law firm filed a lawsuit to circumvent a new Texas law that went into effect on Friday, Sept. 1. The newly passed law, HB1774, was meant to curb hail lawsuit abuse, …

Update: Claims Teams Begin Handling Onslaught of Harvey Claims

Hurricane Harvey has set a U.S record, according to the National Weather Service, dumping 51.88 inches of rain in parts of Texas. As the tropical storm moves over southern Louisiana, claims catastrophe teams are moving in to devastated cities in …

Insurance Adjusters Mobilized to Deal with Harvey Cat Losses

Teams of insurance adjusters were mobilized Friday in Texas cities closest to Hurricane Harvey’s expected path of destruction. Hurricane Harvey made landfall late Friday evening as a category 4 hurricane. According to AIR Worldwide, “the eye of the storm crossed …

Court: Insurer Off the Hook for $500K Settlement to Florida Spa Guest

A federal appeals court ruled that Evanston Insurance Co. doesn’t owe a $500,000 settlement that a Florida spa owner agreed to pay to a woman who suffered a stroke during a massage. The decision, issued in an unpublished opinion, affirms …

The Dangerous Art of Selfies: Why Museums Should Take Note

Museum visitors snapping selfies are driving a spike in accidents that are putting exhibits at risk, according to Linda Sandell, senior vice president and chief underwriting officer with Huntington T. Block, a fine art insurance broker based in Washington D.C. …

Court: Insurer Off the Hook for $500K Settlement to Florida Spa Guest

A federal appeals court ruled that Evanston Insurance Co. doesn’t owe a $500,000 settlement that a Florida spa owner agreed to pay to a woman who suffered a stroke during a massage. The decision, issued last month in an unpublished …

How and Why More Insurers Are Turning to Bots

As more bots handle claims and perform underwriting tasks, should human employees be concerned? Human industry experts say there’s no need to worry. Insurers in the U.S. and overseas are exploring the use of chatbots in their operations. According to …

Texas High Court Writes Rules for Breach of Contract, Bad Faith Suits Against Insurers

In an effort to clear up confusion resulting from past decisions, the Texas Supreme Court developed five rules that “address the relationship between contract claims under an insurance policy and tort claims under the Insurance Code.” The clarification was part …