Articles by Denise Johnson

Denise Johnson is editor of claimsjournal.com.

Insurance Industry Rethinking Recruitment Strategies

With nearly 400,000 employees expected to retire from the insurance industry workforce within the next few years, according to the U.S. Bureau of Labor Statistics, its incumbent on carriers to consider the ways in which they communicate with and recruit …

Hackers Set Eyes on Cloud Technology, IoT Systems, McAfee Labs Reports

Hackers are expected to take advantage of vulnerabilities associated with cloud technology and the Internet of Things, according to McAfee Labs 2017 Threat Predictions report, released late last year. Other predictions, including a major advancement in threat intelligence sharing, hacktivists …

Sharing Economy Requires More Sharing Between Underwriting, Claims

The sharing economy poses new challenges for insurers including new exposures from technology and a need for better communication between claims and underwriting. That’s according to members of the International Association of Claim Professionals (IACP) who spoke out in a …

How SEC Scrutiny of Unicorns Could Affect Private Company D&O Insurance

Underwriters of directors and officers (D&O) liability insurance should keep an eye on the increased scrutiny of “unicorn” technology firms by the U.S. Securities and Exchange Commission (SEC) for potentially inflated valuations and misleading statements, both of which pose a …

Repeat Plaintiffs, Non-Profits Target Businesses for ADA Compliance

Americans with Disabilities Act (ADA) Title III lawsuits are up 63 percent over 2015, according to law firm Seyfarth Shaw. ADA Title III prohibits businesses open to the public from discriminating on the basis of disability. The Act applies to …

Why Claims Under Americans with Disabilities Act Are Rising

Americans with Disabilities Act (ADA) Title III lawsuits are up 63 percent over 2015, according to law firm Seyfarth Shaw. ADA Title III prohibits businesses open to the public from discriminating on the basis of disability. The act applies to …

Finding Clues to Spot Violence in the Workplace

In most incidents involving violence in the workplace, there are warning signs that precede an event, according to Jim Satterfield, president, COO and founder of crisis coaching firm Firestorm. According to a Firestorm survey, more than 90 percent of employees …

Questionable Ferrari Loss Leads to Claim Withdrawal

Shannon Navejas, special investigator 2 with Mercury Insurance, shares how a claim for a 2000 collector edition Ferrari valued at $188,000 went up in smoke as a result of a thorough investigation which included the use of background checks, a …

Changing Employee Demographics Push Insurers to Focus on Strategic Recruitment

With nearly 400,000 employees expected to retire from the insurance industry workforce within the next few years, according to the U.S. Bureau of Labor Statistics, its incumbent on carriers to consider the ways in which they communicate with and recruit …

Planning for the Worst: Terrorism and Workplace Violence

Several recent manmade events, including the attack at Pulse nightclub in Florida and the Belgium airport terrorist bombing, highlight the vulnerability of the workplace. Workplace violence costs employers more than $120 billion a year, according to the National Institute for …