Articles by Denise Johnson

Why Claims Under Americans with Disabilities Act Are Rising

Americans with Disabilities Act (ADA) Title III lawsuits are up 63 percent over 2015, according to law firm Seyfarth Shaw. ADA Title III prohibits businesses open to the public from discriminating on the basis of disability. The act applies to …

Finding Clues to Spot Violence in the Workplace

In most incidents involving violence in the workplace, there are warning signs that precede an event, according to Jim Satterfield, president, COO and founder of crisis coaching firm Firestorm. According to a Firestorm survey, more than 90 percent of employees …

Questionable Ferrari Loss Leads to Claim Withdrawal

Shannon Navejas, special investigator 2 with Mercury Insurance, shares how a claim for a 2000 collector edition Ferrari valued at $188,000 went up in smoke as a result of a thorough investigation which included the use of background checks, a …

Changing Employee Demographics Push Insurers to Focus on Strategic Recruitment

With nearly 400,000 employees expected to retire from the insurance industry workforce within the next few years, according to the U.S. Bureau of Labor Statistics, its incumbent on carriers to consider the ways in which they communicate with and recruit …

Planning for the Worst: Terrorism and Workplace Violence

Several recent manmade events, including the attack at Pulse nightclub in Florida and the Belgium airport terrorist bombing, highlight the vulnerability of the workplace. Workplace violence costs employers more than $120 billion a year, according to the National Institute for …

Insurers, Agents Together Need to Lower Distribution Costs: Berkley

Partnership and greater efficiency will help lead the way to continued profitability for the property/casualty insurance industry despite a new level of uncertainty globally, according to William Berkley, executive chairman of the W.R. Berkley Corp. Economic and social trends are …

Zika Virus Could Make Scoring Event Insurance More Difficult

Fears over the spread of the Zika virus are likely to dampen the Summer Olympics set for Rio de Janeiro in August and other summer events. The virus could also make it more difficult for summer event organizers to find …

Carriers Can Still Profit Despite Unpredictable Economy, Berkley Says

Partnership and greater efficiency will help lead the way to continued profitability despite a new level of uncertainty globally, according to Bill Berkley, executive chairman of the W.R. Berkley Corp. and keynote speaker at the American Association of Managing General …

Disaster Fraud Rampant After Floods, Hurricanes

This year, extensive flooding has already affected parts of Texas and Louisiana. With more rain producing floods in the forecast for the southern part of the U.S. this spring, the likelihood of disaster fraud increases. Disaster-related fraud affects auto, homeowners …

How Model for Preventing Workers’ Chronic Pain Claims Was Born

In response to rising chronic pain claims, Travelers announced the development of a new patent-pending predictive model designed to identify claims and workers most at risk. The company, which developed the Early Severity Predictor (ESP) program, manages more than 250,000 …