Commissioner Low announced the implementation of the Fraud Integrated Database System (FIDB), aimed at streamlining the investigative process and improving the California Department of Insurance (CDI) Fraud Division services to consumers and insurers. The system is a coordinated effort by the eGovernment and Technology Solutions Branch and the Criminal Investigations Branch. It replaces three existing systems and 19 separate databases to form one statewide system, which integrates data from all CDI Fraud Regional Offices and information resources. Historic and current Fraud Division cases were converted from the previous system and are now contained in the new FIDB system. The FIDB system runs on CDI’s Intranet and provides the Fraud Division: statewide online access from the field or in the office, permitting input and/or retrieval of case information such as activity notes, time case contacts and investigative plans; statewide capability of entering in suspected fraudulent claims; linking and viewing of cases involving the same suspects; elimination of duplicate case information through the use of a central database; improved statistical information by providing more reliable crime trend analysis on a statewide basis; custom database security based on job duties; enhanced tracking of investigative activities and increased accountability; and remote access of the system (with security authorization).
Topics Fraud
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