London-based Xchanging, the business process, procurement and technology services provider and integrator, announced the launch of its mobile application for the insurance market. Called X-presso, the new app “allows claims handlers and insurers to view and use claims files on the move using their iPads,” creating a “platform for further mobile applications, and new functions and services are already in the pipeline.”
Xchanging said the “application allows users to access the central market repository (IMR or Insurers’ Market Repository) of over 25 million insurance documents, and stitches together all the multiple documents associated with an insurance claim in an indexed file. The app further allows the user to find the critical page quickly, and in addition, to attach temporary notes to a file on the move, during a meeting or phone conversation.”
It can be ”accessed inside the Lloyd’s market using the Lime Street building’s new and enhanced Wi-Fi network, for both the Lloyd’s and company markets in a series of events held in the Lloyd’s building and on the Willis concourse.”
The theme of the launch – “Back to the Coffee House-” celebrates the fact that “insurance is once again an ‘on-the-go’ activity, no longer bound by access to a desktop computer,” said the announcement.
Adrian Guttridge, Executive Director, Xchanging Global Insurance Sector, commented: “We are delighted to be launching X-presso today. There is potential now for the market to take the next great step forward in modernizing its processes, while at the same time maintaining the importance of the traditional face-to-face values that inform the insurance market.”
Jim Sadler, Chief Information Officer of Xchanging, added: “For far too long it has been felt that digitization of the market would interfere with the critical face-to-face negotiation between broker and underwriter. This app helps us to support and reinforce that face-to-face activity, finally exposing the myth that insurance is a backward looking business that cannot evolve into the modern day. I am proud that Xchanging has been able to bring to market such an important ‘first’ for the insurance market.”