Yachtowners, the specialist yacht syndicate of The Shipowners’ P&I Club, has launched an additional service for those owners who have purchased its Enhanced PA cover – (crew Personal Accident with medical expenses cover).
The enhancement includes a “dedicated helpline for crew, providing 24-hour emergency medical advice and access to treatment where necessary,” the announcement said; adding that it is “part of Yachtowners’ strategy to provide the best service in the sector as well as the most comprehensive cover.”
Yachtowners also noted that it “continues to bring the established values of mutuality to the growing superyacht sector, including enhanced service and assistance in managing claims.” The insurer had previously added liability policy wording and PA covers, which it said are a “valuable source of assistance to crew in need of medical attention in a foreign port or remote region,” and “further promotes the aim of making life easier for both owners and crew,” at no cost to them.
“The Emergency Helpline will be operated by Speciality Assist Ltd*, which provides experienced medical co-ordinators ensuring appropriate advice and care 24/7,” the announcement explained. “Speciality Assist’s contact details will be made available to all crew members employed by vessels benefitting from Yachtowners Enhanced PA cover.
“The medical cover is applicable to crew whether they are onboard or not at the time of the emergency. Speciality Assist’s service boasts multi-lingual staff with 24hr access to medical expertise and a comprehensive network of practitioners, clinics and hospitals around the world. All costs incurred will be billed direct to Yachtowners, thus ensuring that the crew and owner are inconvenienced as little as possible.”
Syndicate head Nicola Kingman commented: “A prime goal in establishing Yachtowners within The Shipowners’ Club was to bring improved and relevant services to those owning, operating and crewing superyachts. We are pleased that we have been able to launch this helpline as part of fulfilling this goal and we will continue to develop our products to meet the needs of the evolving superyacht market.”
Source: Yachtowners/Shipowners’ Club
Topics New Markets
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