Maggie Tirschman, account manager at Wisconsin-based M3 Insurance, has been named the 2012 National Outstanding CSR of the Year by The National Alliance for Insurance Education & Research.
To qualify for this national honor, Tirschman submitted an essay on the following topic: Given the emphasis that many of your Commercial Lines and Personal Lines clients place on price, identify and explain four important actions your companies have taken, or could take, to help you and your agency become more competitive. Her submission is available in its entirety at www.piaw.org under Education.
In a letter notifying Tirschman of her selection as the 2012 National Outstanding CSR of the Year, National Alliance President William T. Hold said, “Having profiled your accomplishments for our blue-ribbon committee, I genuinely appreciate your achievements and your understanding of the most precious of our assets — our customers.”
Employed at M3 since 2008, Tirschman supports the agency’s efforts to build and maintain effective client relationships. She works with the sales staff to place new business, process renewals and policy changes, and serve as the liaison with insurance carriers.
Tirschman is a licensed property and casualty agent in Wisconsin and currently holds Certified Insurance Service Representative (CISR) and Certified Insurance Counselor (CIC) designations, and will be pursuing her Chartered Property Casualty Underwriter (CPCU) designation starting in the fall.
Source: M3 Insurance
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