Melanie DeVos has been promoted to vice president, Client Services – Property and Casualty at Assurance, an independent insurance brokerage located in Schaumburg, Ill., and St. Louis, Mo.
This newly created role is designed to bring leadership and consistency to the way Assurance delivers service to all its property and casualty clients, and DeVos’s promotion initiates changes in internal operations.
For the short-term, DeVos will remain as a client services director (CSD). However, her scope will expand to provide guidance and oversight to the CSDs on each of Assurance’s major property and casualty teams.
DeVos joined Assurance 13 years ago. She holds an Associate in Insurance Services (AIS) designation, property and casualty license and is currently pursuing her Chartered Property and Casualty Underwriter (CPCU) designation.
Two additional changes within Assurance’s Property and Casualty structure coincide with DeVos’s promotion.
Kristin Lindblom of Arlington Heights, Ill., is promoted to client services director of the property and casualty practice which is DeVos’s former role.
Alicia Bailey of McHenry, IL is promoted as client services director for Team 10.