Centene Says Missing Hard Drives Hold Information on Nearly 1 Million

January 27, 2016

Centene Corp., a St. Louis, Mo.-based healthcare enterprise that provides products and services to government sponsored healthcare programs, announced an ongoing comprehensive internal search for six hard drives that are unaccounted for in its inventory of information technology (IT) assets.

The company said it has determined the hard drives contained the personal health information of certain individuals who received laboratory services from 2009-2015 including name, address, date of birth, social security number, member ID number and health information. The hard drives do not include any financial or payment information.

The total number of affected individuals is approximately 950,000.

Announcing the investigation, Centene Chairman, President and CEO Michael F. Neidorff said the company does not “believe this information has been used inappropriately.”

However, “out of abundance of caution and in transparency, we are disclosing an ongoing search for the hard drives. The drives were a part of a data project using laboratory results to improve the health outcomes of our members,” Neidorff said.

He said affected individuals and the appropriate regulatory agencies are being notified as the investigation continues.

Notification to affected individuals will include an offer of free credit and healthcare monitoring. Centene is in the process of reinforcing and reviewing its procedures related to managing its IT assets.

Source: Centene Corp.

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