To assist clients in the aftermath of a construction accident, ESIS, Inc., a risk management services company and member of ACE Group – has introduced ESIS On Call for Construction, a proprietary response tool for severe workers compensation or complex automobile and general liability insurance claims.
Accessible via mobile app, Internet or telephone, ESIS On Call for Construction is available 24 hours a day, seven days a week. Once activated, the service engages ESIS’ construction claims consultants and mobilizes risk management resources to respond to the incident. ESIS On Call for Construction also has the capability to send customized email and/or text message alerts to communicate that an incident has occurred.
Services available through ESIS On Call for Construction’s response team include:
- Information capture at the time of the incident
- Assistance with response coordination and resource management
- Conducting on-site investigation of the incident
- Securing equipment
- Obtaining witness statements
- Initiating field case management
- Providing crisis management and grief counseling
- Engaging health, safety, and environmental services
- Accessing ESIS RNs for injury assessment
- Tracking and reporting activities
This process does not eliminate or replace the need for ESIS clients to report claims as per the standard reporting criteria/process. This service is provided to ESIS clients to help facilitate immediate response to critical incidents.
ESIS On Call™ for Construction is offered through Spill Center, a nationwide, 24-hour emergency response resource. Reporting an incident using ESIS On Call services offered through Spill Center is not an indication that coverage is available under your policy. Any communications in connection with the use of ESIS On Call services offered through Spill Center are not intended to alter, amend or provide interpretive commentary on any insurance policy contracts. Spill Center is not a subsidiary or affiliate of ESIS. ESIS disclaims all liability, loss, damages and other costs that may arise out of your use of or reliance upon any incident reporting services, other services, communications and representations or warranties made by Spill Center or its affiliates.
ESIS, Inc. is part of ACE Group, providing claim and risk management services to a wide variety of commercial clients. Insurance is provided by insurers within ACE Group.