Chubb Launches Healthcare Industry Practice, Taps Clouser to Lead

March 30, 2016

Chubb has launched a new industry practice providing insurance coverage and risk management options to the healthcare marketplace. Chubb’s Healthcare Industry Practice will offer a range of insurance products and services for healthcare customers, including hospitals, physicians, long-term care facilities, managed care providers and other miscellaneous medical facilities and operations.

According to Caroline Clouser, executive vice president, Chubb Healthcare, “the integration of physicians, shifts in payment models, new medical treatments and technologies, changing regulations, and merger and acquisition (M&A) activity are driving healthcare transformation and are challenging the industry to find new and creative risk management strategies and coverage options to help protect itself against significant liability exposures.”

The Healthcare Industry Practice will be distributed through Chubb’s eight North American regions and will have a presence in 48 branch offices. Its suite of coverage options include:

  • Medical Professional Liability
  • Property, Builders’ Risk and Boiler & Machinery
  • Management Liability
  • Privacy & Network Security
  • Environmental
  • Surety
  • Alternative Risk Financing, such as Loss Portfolio Transfers
  • Heliport & Non-owned Aircraft
  • Accident & Health
  • ESIS- Risk Management Services and Third-Party Administrator

Healthcare customers also will have access to Chubb’s risk management and engineering services that provides customers access to information about evolving risk exposures, risk identification, strategy implementation and effective communication.

Clouser, who will be based in Philadelphia and will report to Chris Maleno, president, Chubb North America Major Accounts Division, will lead a team of healthcare underwriters, risk engineers, service specialists and regional distribution leaders across multiple lines of business.

Clouser has more than 25 years of healthcare insurance and underwriting management experience, specializing in medical professional lines around the world. In addition to her role as the head of Chubb Healthcare, she currently has responsibility for execution and profit and loss for Chubb’s Medical Professional Liability business unit. Clouser is a founding member of legacy ACE’s Medical Risk business unit, starting the division in 2002 to provide medical professional liability and product liability insurance products and services. Clouser began her career as a medical professional liability claims adjuster.

The following individuals will support Clouser and have national management and distribution responsibilities within the Healthcare Industry Practice:

Industry Practice Leadership Team

Annick Charles, as the practice’s chief operating officer, will lead operations and execution across all customer segments. Charles also will be medical liability product leader for medical programs, managed care and miscellaneous medical liability.

Susan Devries will be North America Commercial Insurance leader, responsible for managing the practice’s middle market account business.  Devries also will be property product leader.

Diane Doherty will be Risk Management leader, responsible for servicing healthcare customers with tailored risk management programs.

Edward Dunn will be North America Major Accounts leader, responsible for managing large account business. Dunn also will be medical liability product leader for hospitals, physicians and long-term care.

Bret Spicer will continue in his role as Business Development leader, responsible for driving production and account management across all lines of business.

Jessica Yuspeh will be Field leader, responsible for distribution throughout the North America field organization.

Product Leadership Team

The following individuals will be responsible for managing their respective line of business underwritten within the practice:

  • Amanda Braz, Environmental
  • Christopher Gardner, Construction
  • Justin Goldfarb, Privacy & Network Security
  • Robert Hawes, Primary and Foreign Casualty
  • Beth Strapp, Financial Lines
  • Colleen Syring, Surety
  • Samuel Terzich, ESIS

Field Leadership Team

The following individuals will be responsible for managing the practice’s distribution through their respective Chubb region:

  • Douglas Griffin, Northeast Region
  • Jeff Lang, Pacific Region
  • Dana Leach, Mid-Atlantic Region
  • Kendall Maloney, Midwest Region
  • Jennifer Proce, New York Region
  • Lisa Quesenberry, Southeast Region
  • Evelyn Rawls, Southwest Region

The Healthcare Industry Practice is one of several Chubb industry-specific practices, including:

  • Broadcasters
  • Clean Tech
  • Construction
  • Educational Institutions
  • Energy
  • Entertainment
  • Financial Institutions
  • Government Contractors
  • Law Firms
  • Information & Network Technology
  • Life Sciences
  • Manufacturing
  • Museum & Cultural Institutions
  • Non-Profits
  • Private Equity
  • Real Estate & Hospitality
  • Wineries

All products may not be available in all states. Surplus lines products are available only through licensed surplus lines producers. Coverage is subject to the language of the policies as actually issued.

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