With Hurricane Isaac likely headed for the southeast coast of Louisiana, the Louisiana Department of Insurance reports that it has implemented its Continuity of Operations Plan (COOP), which is designed to ensure that the agency will operate with minimal interruptions in the event of a disaster.
The hurricane is expected to make landfall either tonight or early tomorrow morning.
Preparations made by divisions of the LDI include the following:
- Insurance Company Emergency Adjuster Registration program prepared in case claims adjusters need to be sent to disaster areas; online registration ready.
- Call center ready to be activated by Property & Casualty Consumer Affairs Division.
- Travel teams assigned and ready for dispatch to Disaster Recovery Centers statewide.
- All insurance company contact information updated and ready to distribute to public and for call center staff.
- Post-Disaster Insurance Guide information assembled and ready to distribute.
- Employee Emergency Response System ready to instruct staff in case of office closure; all staff emergency communications equipment ready.
- Remote site for meeting with insurance industry selected (England Air Park – Alexandria).
- Remote site for LDI operations at England Air Park in Alexandria ready in the event Baton Rouge offices rendered uninhabitable.
- Emergency insurance rules prepared.
- Office supplies stocked and computer back up servers ready at remote locations.
COOP was created following Hurricanes Katrina and Rita in 2005 and establishes structure for the management of emergencies and disasters.