Commercial property and casualty insurer, FCCI Insurance Group of Sarasota, Fla., and Guidewire Software® announced that FCCI has successfully deployed Guidewire ClaimCenter® as its all-in-one claims system.
Initially, FCCI will use ClaimCenter to support commercial auto claims. Expansion to include all FCCI lines of business is currently underway, with full deployment expected in 2009. When fully deployed, ClaimCenter will support 260 FCCI users and have the capacity to handle 2,000 or more new claims per month.
With the implementation, FCCI replaces three legacy systems.
Integration with FCCI’s policy administration system enables ClaimCenter users to confirm coverages and the desktop diary system recommends, monitors – and escalates as necessary – adjusting tasks and timeframes.
ClaimSearch provides a method to request and receive ISO reports. Should a claim progress go to litigation, ClaimCenter’s litigation management capabilities provide a one stop resource to track and handle all litigation related matters.
Sources: FCCI Insurance Group
Guidewire Software®
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