crisis management News

WTW Launches Crisis Management Business Unit for Security Risk Management

Willis Towers Watson announced the formation of a new Crisis Management unit with the merger of Special Contingency Risks (SCR) and the Terror and Political Violence teams, which will sit within its Financial Solutions Global Line of Business. Led by …

People Moves: Markel’s Hastings Named President of W. R. Berkley Syndicate Mgmt; Chaucer Promotes Sharp to Head of Political Violence & Crisis Mgmt

This edition of International People Moves covers appointments at W.R. Berkley and Chaucer. A summary of these new hires follows here. Markel’s Hastings Named President of W. R. Berkley Syndicate Management W. R. Berkley Corp. announced the appointment of James …

Hiscox Unites 3 Special Risk Teams Under a New Crisis Management Division

Specialist insurer Hiscox has created a Crisis Management division within its London Market business to include kidnap and ransom, security incident response, terrorism, product recall and personal accident lines. Headed up by Mike Williams, divisional director, the Crisis Management division …

For 60% of Mid-Sized Businesses, Crisis Management Is Key Unmet Need

Nearly 60 percent of mid-sized businesses said crisis management remains a top unmet need in terms of reducing risk exposure. At the same time, a little over a third said they’re concerned about rising insurance rates, according to a new …

Allianz Global Corporate & Specialty Sells U.S. Products Recall Business to Axon

New Jersey-based specialty lines program administrator Axon Underwriting Services has acquired the renewal portfolio of Allianz Global Corporate & Specialty’s (AGCS) U.S. contaminated and consumer products recall insurance business written through Allianz Global Risks US Insurance Co. The transaction builds …

Coalition Launches Cyber Insurance and Security Coverage in Canada

Coalition, the cyber insurance and security managing general agent, announced it is offering its products and services to Canada-based businesses. The San Francisco-based company described the offering as proactive cyber-security products and services as well as cyber and technology error …

Insurance Is Not A Company’s Primary Line of Defense in a Crisis

Imagine your company having a Halloween party: Employees show up wearing costumes mocking your customers, says the chief executive of a New York commercial insurance brokerage we recently interviewed. “Now imagine what happens when pictures of the party go public.” …

Many Japan Firms Resist Telecommuting, Raising COVID-19 Risk for Call Center Staff

Almost a month after Tokyo declared a state of emergency, dozens of call center employees for telecom KDDI Corp still commute into their crowded office, where the fear of coronavirus infection has taken a back seat to data security. Call …

Pandemic Crisis Story: Moving 1000-Plus Employees in 7 Countries in Just 2 Weeks

Amit Tiwari, chief operating officer at Xceedance, the Boston-based insurance consulting, managed services, and insurtech company, explains the challenges of enabling business continuity plans in the face of a global pandemic and moving an international workforce of well over a …

How P/C Insurance Industry Can Maximize Its Response to Coronavirus: Crisis Manager

“I’m shocked, just shocked that you’re suggesting that during a crisis that insurance companies might in fact be considered the villains. I’ve never heard that before.” That’s Richard Levick speaking. Levick, who has a public affairs, crisis and reputation risk …